Overview

Are you ready to make the next move for your career? Do you have a passion for luxury cars? We are HIRING and we want to hear from you!

JOIN OUR TEAM

Rusnak Auto Group is a leader in the automotive industry with a stellar reputation in the Greater Los Angeles and throughout Southern California. Our commitment to serve our customers and win their loyalty has seen us expand to 11 locations with beautiful showrooms in Pasadena, Arcadia, Thousand Oaks, Anaheim Hills, and Loma Linda. With over six decades of success and experience, we strive to satisfy our customers’ exquisite taste by offering 13 extraordinary brands of the most sought after luxury cars.

Our Volvo Cars dealership in Thousand Oaks is seeking an Automotive  Foreman. This is a great opportunity to take your automotive career to the next level. In this position, you will contribute to the success of Rusnak Group by leading and developing the team of Service Technician professionals to ensure vehicles are repaired in a manner that supports the highest levels of professional integrity while achieving individual proficiency rate goals as well as franchise goals and objectives. 

Rusnak Auto Group is an equal opportunity employer. We are family owned and operated since the 1960s.

WHAT WE OFFER

• Professional development and opportunities to grow within a well-respected company
• Competitive Pay
• Health Insurance Coverage (medical, dental, vision, and life)
• Comprehensive Benefits Package including Annual Wellness Fair and Employee Assistance Program (EAP)
• 401(k) Retirement Plan
• Flexible Spending Account
• Paid Time-Off (vacation pay, sick pay, holiday pay)
• Parental Leave
• Employee Perks (sports games, theme parks, etc.)
• Employee Referral Bonus Program

 *Compensation will be based on experience and skill level.

*To ensure the safety of our employees and clients, we follow current guidelines and provide face masks and hand sanitizers. We use hospital grade cleaning products and increased cleaning frequency. 

Responsibilities

Effectively and Efficiently Achieves Proficiency Rate

• Consistently participates in determination of personal performance targets; sets challenging goals.
• Organizes work and work tools to minimize damage and/or loss.
• Required to successfully pass, and remain current on, all certification testing.

Effectively and Efficiently Assists With Building a Strong Service Technician (Service Tech) Team

• Communicates objectives, and the strategic plan in place to achieve these objectives, to Service Tech team members.
• Monitors reports, analyzes Key Performance Indicators (KPI), and implements actions to drive results.
• Identifies and implements best practices to eliminate road blocks and enhance department performance.
• Engages production units in determining new goals and processes to achieve them.
• Evaluates individual performance and coaches to develop enhanced skills and personal competencies.
• Monitors amount of warranty repairs to keep within Manufacturer parameters.
• Utilizes industry best tools and techniques to attract and retain high performing employees.
• Develops individual career path and training to satisfy employee expectations; ensures all team members meet manufacturer’s training requirements; provides one-on-one training and guidance as necessary; establishes individual standards and objectives; monitors performance, provides guidance, encouragement, coaching and counseling, and discipline as necessary to elevate individual Service Tech’s skills, competencies, performance, encourage continuous improvement, and achieve strategic goals.
• Identifies opportunities to encourage team member engagement, professionalism, and level of “passion” (i.e., positive enthusiasm and excitement) demonstrated for the Company, the brand, and the department.

Effectively and Efficiently Assists With Ensuring Quality Repair Work and Procedure Management

• Monitors survey responses to identify opportunities to enhance positive outcomes from repair activities.
• Ensures correct and proscribed procedures are followed in all diagnosis and repair activities.
• Proactively and consistently reviews Manufacturer publications; studies and understands Manufacturer’s and Company’s policies, procedures, programs, initiatives; integrates and promotes these in Client interactions; ensures the most current information is disseminated to all team members.
• Proactively and consistently consults with management to identify coaching and training opportunities to enhance accuracy and performance results.
• Consistently conducts post repair quality assurance tests to monitor quality of end product.

Proactively and Consistently Assists With Strategic Planning

• Monitors and understands relevant market economic trends.
• Monitors developments in the Manufacturer’s business and product introduction cycles.
• Identifies training and personnel development opportunities that would enhance financial results.
• Identifies employee retention strategies to ensure workforce stability and development of core competencies.

Qualifications

• Required: Minimum of 3 years in position of Foreman or similar positions in automotive industry
• Desired: Master Guild Level Experience, Technical School Diploma and Automotive Service Excellence (ASE) certification.
• Required: Current California Driver License with satisfactory Department of Motor Vehicle driving record.

Degree/Diploma

Licenses Required