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RPM Living
Austin, TX | Intern
$73k-89k (estimate)
1 Week Ago
Intern, IT Software Support
RPM Living Austin, TX
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$73k-89k (estimate)
Intern 1 Week Ago
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RPM Living is Hiring an Intern, IT Software Support Near Austin, TX

Overview:

Looking for something different? We ARE that something different at RPM Living.
Dynamic and fast growth culture and multiple nationwide opportunities let YOU shape your future with us. Top industry pay and benefits, best industry practices, career training and education, people-first focus... we show you the way to success.

Position Summary: The intern position provides college and university students with an overview of industry software applications that support the property operations of RPM Living.

Responsibilities:
  • Complete system audits as outlined to include but not limited to system report inventory, report examples with short summary of report intent.
  • Complete up to 5 online system training classes to understand the basics of the RPM systems and to provide end user feedback from a new user perspective.
  • Shadow technology calls for the Corporate AI Committee to learn about AI in multi-family and generate ideas for applications.
  • Site visits of up to 5 Austin property locations to observe how RPM systems are utilized and generate feedback from the Site Teams. Document the summary of visit and review with Team Director(s) and SVP to identify opportunities in the systems.
  • Complete one business requirement document for an identified opportunity from the Site visits to gain experience in communication clear requirements from business users to development resources.
  • Zendesk is the RPM customer service solution. Where time allows assist the Director of Software Support overseeing Zendesk in: field clean up and bi-annual macro review to inventory macros, identify duplication.
  • Assignment as a resource in the testing phase of implementation of Zendesk Messaging.
  • Complete a randomly selected end user survey via either survey tools or direct phone contact to strengthen relationships with the Site Teams and the Software Support Team; identify improvements.
  • Shadow monthly leadership calls to learn about the RPM departments and initiatives
  • Can commit to 9.5 week Summer Intern program from May 29th-August 2nd.
Qualifications:
  • Current college student Junior year or entering senior year.
  • Strong Analytical and/or technical skills.
  • Ability to work efficiently and meet deadlines
  • Good organizational skills and attention to detail
  • Excellent oral and written communication skills
Company Information:

Join RPM Living and experience exceptional benefits designed to enhance your life.

Weekly pay for all associates working onsite at an apartment community
Comprehensive healthcare coverage available for all full-time, regular associates
Employer paid employee assistance, mental health, and wellness programs
Ancillary benefits including critical illness, hospital indemnity, and accident insurance
401(k) with robust company match
Opportunities for progressional development career growth and role-based learning plans
Diversity, Equity, Inclusion and Belonging (DEIB) and multiple Employee Resource Groups (ERG)
Paid time off plus floating holidays and volunteer days
Discounted Perks (Costco membership, movie tickets, health & wellness, entertainment & travel discounts)

RPM Living participates in E-Verify. For more information, see the E-Verify Participation Poster and the Right to Work Poster.

Job Summary

JOB TYPE

Intern

SALARY

$73k-89k (estimate)

POST DATE

05/01/2024

EXPIRATION DATE

05/19/2024

WEBSITE

rpmliving.com

HEADQUARTERS

SAN ANTONIO, TX

SIZE

1,000 - 3,000

FOUNDED

2005

CEO

DEBRA PORTER

REVENUE

<$5M

INDUSTRY

Commercial Real Estate Brokerage & Management

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About RPM Living

RPM Living is a full-service multifamily management company offering an innovative and personalized approach to real estate services. Headquartered in Austin, Texas, RPM is an NMHC Top 50 Manager and the third largest property management company in Texas managing more than 100 clients, nine regional offices and 84,000 units across 65 markets. As a company, we share the collective vision to enhance clients' investments through customized solutions and exceptional resident-centric service.

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