Montclair Orthodontics is a thriving orthodontic practice in beautiful Upper Montclair, NJ.

Monday, Tuesday, Thursday, Friday afternoons

Responsibilities:

• Greet and welcome patients, families and caregivers in a friendly and professional manner
• Answer phone calls and emails and respond to patient / parent / caregiver inquiries or requests
• Check-in and check-out patients, ensuring accuracy of information
• Scheduling, rescheduling, or canceling appointments as needed
• Scheduling follow-up appointments and providing reminders
• Collecting and entering insurance information
• Setting up new patients in our practice management system; maintaining the accuracy of patient records
• Performing general office / administrative duties
• Appointment scheduling
• Posting charges and collecting payments
• Promoting our marketing and growth campaigns
• Varying degrees of direct patient care depending on credentials

Requirements:

• Proven administrative experience
• Working knowledge of general administrative practices
• Excellent telephone etiquette and communication skills
• Exceptional organizational skills
• Excellent customer service skills
• Proficient in using phone systems and computer software
• Ability to multitask and prioritize tasks effectively
• Attention to detail, accuracy and confidentiality in handling patient information

Highly Preferred:

• Proven experience working in a orthodontic / dental office
• Sound knowledge of orthodontic / dental terminology
• Proficient in orthodontic / dental practice management software
• Active Registered Dental Assistant (RDA) license

Note: This job description is not intended to be all-inclusive. The employee may perform other related duties as assigned by their supervisor.

Job Type: Part-time

Pay: $20.00 - $24.00 per hour

Expected hours: No more than 16 per week

Schedule:

• 4 hour shift
• Day shift
• Monday to Friday
• No weekends

Experience:

• Front desk: 2 years (Preferred)
• dental / orthodontic: 2 years (Preferred)

License/Certification:

• X-Ray Certification (Preferred)
• Registered Dental Assistant (Preferred)

Ability to Commute:

• Montclair, NJ 07043 (Required)

Work Location: In person