This position is responsible for providing a best in class customer experience while assisting new and existing customers through needs based conversations and providing appropriate solutions to meet their immediate, short term and long term financial needs.Position AccountabilitiesCreate customer loyalty through needs based conversations in order to deliver a differentiated customer experienceDevelop and maintain knowledge of bank products, services, including other lines of businessProficiency in digital channel technology and ability to educate customers (e.g., Zoom, Appointment Scheduler Tool, Docu Sign, GRO, Online Banking, Mobile Banking, ATM Banking)Drive proactive sales conversations through internal and external interactions including outbound calling, service to sales, teller interactions and appointment settingAcquire new customers through prospecting efforts while maintaining and deepening existing customer relationshipsStrong individual sales/referral skills to identify and close sales opportunities to contribute to personal and branch sales goalsPromote the branchs overall growth through the development and retention of new and existing customersPartner with other lines of business in order to identify/refer customer needs (e.g., Mortgage, Investments, Business Banking, Commercial Banking, Merchant Services, Treasury Management)Uncover and provide solutions for lending needsServe as a contact for customer problem resolution regarding deposit, credit, and other products and servicesReview individual performance via scorecard and other resources and make necessary adjustments to meet sales performance goalsManage risk through adherence to all policies and procedures, demonstrating sound judgement within established limitsPerform complex branch operational duties as assignedAdhere to all applicable laws and regulations governing bank operations, including compliance with Atlantic Union Bancshares BSA/AML Policy and Procedures.Ensure that all required training is successfully completedOther duties as assignedOrganizational RelationshipThis position reports to the assigned leader of the branch.Position QualificationsEducation & ExperiencePossess or be able to obtain an NMLS registrationHigh school diploma or equivalent required, associates degree preferredMinimum of 2 years experience in banking or financial services preferredMinimum of 2 years developing customer relationships, achieving sales/production goals, and building referral sources preferredMinimum of 1 year previous lending experience requiredKnowledge & SkillsExcellent oral and written communication skillsAbility to exercise sound business judgmentAbility to handle multiple tasks with attention to detailsFlexible, able to adapt to changeShifts may vary for each position offering, depending on business needSalary offered will be based on several factors including but not limited to education, work experience, certifications, etc. This position is also eligible to participate in either an applicable incentive compensation plan for the position or a discretionary profit sharing bonus program. General information on our comprehensive benefits package can be found by visiting https://www.atlanticunionbank.com/about/careers/benefits.We are proud to be an EEO/AA employer, Minority/Female/Disability/Veteran. We maintain a drug-free workplace.#J-18808-Ljbffr

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