11 automotive service advisor Jobs in fresno, ca
Jiffy Lube is Hiring a Customer Service Advisor Near Fresno, CA
During face-to-face customer interaction, the Service Advisor offers service recommendations, impartial advice, and detailed service information and communicates any concerns or special circumstances that impact overall satisfaction.
This is an important job in our Jiffy Lube stores and critical to our success. And every J-Team member receives comprehensive training from Jiffy Lube University, our award-winning training program. We even offer Ace Accreditation of up to 32 college credits for completion and certification of Jiffy Lube University courses.
Benefits:
- Health Insurance
- Must be able to operate equipment such as overhead and floor-mounted oil and grease guns, transmission machines, air conditioner service machines, radiator service machines, hand tools, and basic shop equipment.
- Must be able to lift and move work-related items up to 50 pounds
- Must be able to push, pull, lift, and bend at the knees and waist, twist body at the waist, raise and hold arms overhead, and turn head-neck-shoulders as needed
- Providing Jiffy Lube Guests' with exceptional and world class customer service
- Understanding the full range of Jiffy Lube products and services
- Accurately capturing guests' product needs and providing updates throughout the process
- Offering our guests options that are tailored specifically to their automotive needs
- Giving impartial advice to ensure that our guests are aware of Manufacturer
- time and mileage recommendations
- Performing Jiffy Lubes' Signature Service oil change (as required), replacing fluids, filters, wiper blades and other preventative maintenance services.
- Previous experience is essential and requires a minimum of 1-year working for a dealership, automotive shop, tire center or quick lube. Simply put, we're looking for people who can provide exceptional customer service.
- Valid driver's license required
- Must successfully pass a background check
- Fast-paced and team-oriented environment
- World-class JLU training to meet all challenges
- Customer-driven building strong relationships
- Value teammates and recognize their contributions
- Being inclusive and having equal access to opportunity
Job Summary
Full Time
$34k-42k (estimate)
05/21/2024
06/09/2024
ceolucorinc.com
Durham, NC
<25
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The following is the career advancement route for Customer Service Advisor positions, which can be used as a reference in future career path planning. As a Customer Service Advisor, it can be promoted into senior positions as a Customer Service Representative II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Advisor. You can explore the career advancement for a Customer Service Advisor below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Advisor, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Advisor for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Advisor job description and responsibilities
They’re also known for soft skills such as Communication skills, Computer skills, and Customer-service skills.
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Listened attentively to customers needs to ensure a positive customer experience.
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Telecommunications companies and other service providers recruit customer service advisors who are tasked with helping customers deal with technical problems.
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Service representatives receive basic technical training and attempt to help customers resolve minor problems over the phone.
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Customer complaints are often assigned case numbers that are used to track the progress of each case.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Advisor jobs
Provide customers with solid solutions that meet their needs.
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Provide technical support to clients; troubleshoot systems.
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Promote service retention while reducing cancellations.
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Stop Complaining About Missed Calls.
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Confident with the ability to communicate to customers, colleagues, and staff at all levels.
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Step 3: View the best colleges and universities for Customer Service Advisor.
