Rocky Vista University in Ivins, UT, has an opening for a

Enrollment Operations Supervisor (Full-Time)

To be considered for this position applicants should submit a resume/cover letter and salary requirements.

SALARY:

$52,100 - $65,100 per year, the posted salary range represents the minimum to the midpoint within RVUs compensation plan. RVUs full compensation structure provides a minimum to a maximum range. The salary of the finalist(s) selected for this role will be set based on a variety of factors, including but not limited to skill, knowledge, experience, education, and credentials.

BENEFITS:

RVU offers a full benefits package that includes Health, Dental and Vision insurance, along with 2 weeks (minimum) accrued paid vacation days per year, 12 accrued sick days per year, personal days, 13 paid holidays and 401(K) match up to 7% based on employees contribution. Join us in an environment where in-office work is the primary focus, complemented by hybrid work flexibility for eligible positions.

Commitment to Inclusive Excellence: We are Rocky Vista University (RVU), a diverse, equitable, and inclusive healthcare education university that recognizes, values, and respects the commonalities and differences reflected in our students, staff, faculty, and alumni. We strive to be compassionate healthcare educators and practitioners who embrace and champion diversity, equity, and inclusion.

RVU is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

The Enrollment Operations Supervisor (EOS) at Rocky Vista University is a dynamic and influential role responsible for overseeing and executing operations for student funnel progression and the admissions process, across all three campus locations and all RVU programs. The EOS plays a pivotal role in the strategic management and operational efficiency of the admissions process. This position is responsible for overseeing the development and implementation of admissions policies, procedures, and systems. This role will be the main point of contact for systems and platforms used in the admissions process. They will also be the main point of contact for other internal operations teams needed in the processing of applicants and matriculation information, including the registrar, technology, and security. The EOS will collaborate closely with the Marketing, Enrollment Management, and Programs Leaders to ensure consistent and streamlined application processing. The successful candidate will work closely with the Director of Enrollment to ensure a seamless experience for applicants, while also addressing challenges and implementing strategic interventions to optimize the admissions pipeline.

• Leadership:
  • Provide strategic leadership and direction for the enrollment operations team.
  • Develop a clear vision for enrollment operations aligned with institutional goals.
  • Motivate and inspire team members, fostering a positive and collaborative work environment.
  • Make informed decisions based on a comprehensive understanding of the admissions landscape.
• Admissions Policy & Process Development:
  • Formulate comprehensive and transparent admissions policies.
  • Implement effective and efficient admissions procedures.
  • Document and train on admissions procedures.
  • Regularly review and update policies and procedures.
  • Oversee the CAS system pipeline for prospective student leads.
• Data Analysis:
  • Utilize data-driven decision-making to identify trends and inform strategic decisions.
  • Generate regular reports on admissions metrics for senior leadership.
  • Implement improvements based on data to enhance admissions processes.
• Collaboration & Communications:
  • Work closely with enrollment, academic departments, marketing, financial aid, and registrar.
  • Effectively communicate admissions strategies, challenges, and achievements.
  • Actively address challenges and find innovative solutions.
• Enrollment Experience and Enrollment Recruitment Alignment:
  • Leverage data for recruitment strategy, collaborating with Enrollment Recruitment team.
• Team Management:
  • Recruit and build a high-performing enrollment operations team.
  • Provide ongoing training and professional development.
  • Conduct regular performance evaluations and implement improvement strategies.
• Utilize Enrollment Management Software:
  • Utilize multiple Customer Relationship Management (CRM) systems to engage with prospective students, applicants, and accepted students.
• Compliance:
  • Ensure compliance with all relevant laws, regulations, and accreditation standards in enrollment processes.

• Demonstrated commitment to valuing equality, diversity and contributing to an inclusive working and learning environment.
• Excellent interpersonal and communication skills.
• Strong project management and organizational abilities.
• Leadership and team management skills
• Proficiency in the use of admissions management software
• Ability to work independently and in a team, with a proactive and adaptable attitude.

• Bachelor's Degree from an accredited institution in a related field (Operations Management, Project Management, Higher Education Administration, etc.)
• Three (3) years of operations or project management experience
• Ability to travel between Colorado, Utah, and Montana Campuses (occasionally, less than 10%)

• Proven experience in admissions, recruitment, or student experience in higher education.
• Demonstrates understanding of Enrollment Management Funnel