• Consulting Services: Our strategy, management, and IT advisors bring deep industry and domain expertise to help clients empower their workforce and build improvement capable organizations.
• Application Development and Sustainment: our technologists define, design, prototype, and continuously improve digital solutions to meet clients needs and enhance customer experience.
• Mission Support: We provide high-quality staffing solutions to help our clients meet their mission, reduce operating costs, and improve operations.
• Contact Center Solutions: Fueled by cloud based artificial intelligence and machine learning, we implement next generation contact center solutions, purpose built for each client. Our contact center solutions range from current state assessments, roadmap development, technology implementation and sustainment, and full outsourced operations.

• Prepare classroom or training areas and pick-up and return training devices, as needed.
• Perform basic maintenance on training aids and/or equipment, as needed.
• Prepare and execute to USCG Instructional standards in the conduct of classroom / laboratory / seminar / conference / discussion / lecture / demonstration / practical exercises per class training schedule.
• Supplement the course curriculum and lesson plans by incorporating lessons learned from specific/relevant training and after-action reviews, doctrine; current and evolving Tactics, Techniques, and Procedures (TTP) into the daily instruction.
• Assist in conducting and assessing student critiques to identify strengths, weaknesses, and actions to improve performance.
• Schedule and conduct remedial training and student retests.
• Maintain and update a class status reports reflecting number of students in training and class progression.
• Review and summarize student course critique, schedule remedial training as needed.
• Conduct academic counseling.
• Assist in grading written tests.
• Assist in grading results performance tests.
• Review and grade homework projects, and assist in the preparation of student-written evaluation upon student graduation for certain courses.
• Review a student's record for progression.
• Make entries on student record of training form.
• Complete Training Quality Reports and complete reports on students identified as receiving deficient training.
• Prepare, process and forward required training records and/or any additional documentation IAW USCG Training Center (TRACEN) policies and procedures for student release prior to graduation.
• Receive instructor evaluations and modify execution of instructional activities based upon constructive criticism from students, peer faculty and supervisors to improve performance outcomes.

• High School diploma or equivalent.
• Two (2) years experience as a primary classroom instructor.
• Must be a US citizen and must pass a background check.

• Public Address Systems
• Public Branch Exchange (PBX) programming
• Voice Over Internet Protocol (VoIP) fundamentals
• Data Networks
• Network Hardware
• Client/Server data networks
• Network hardware
• Client/server environments
• Microsoft products
• Red Hat Linux
• Troubleshooting procedures
• Electrical safety
• CPR
• Telephony network diagrams
• Electronics theory and operating principles
• Application(s) of existing and future technologies
• Equipment interoperability and compatibility
• Backbone and horizontal cabling requirements and standards
• Telephony concepts
• Troubleshooting series circuits
• Test equipment used to troubleshoot cabling
• Layout of network and telecommunication closets
• Fiber optic cable inner ductwork
• Install both ST and SC style cleave-and-crimp connectors
• Install UniCam connectors
• Install both ST and SC style pre-loaded epoxy connector (Hot Melt)
• Install both ST and SC style epoxy connector
• Test and document cable installation for loss using an Optical Power Meter (OPM)
• Repair a cable using a mechanical splice (FiberLok II)
• Repair a cable using a fusion splice
• Retest and document loss after repair
• Use of an Optical Time Domain Reflectometer (OTDR) and Visual Fault Locator (VFL) to troubleshoot a fiber cable installation. Client/server environments

Here at rockITdata, we are committed to following our 10 Guiding Principles.
Our Guiding Principles define our culture. Theyre who we are, how we work, and what inspires us to be the best. We empower our people to be themselves and encourage an entrepreneurial way of thinking. In our challenging, fast-paced environment, no day is the same.

Know the Why.

Value People Above All Else.

Transparency to a Fault.

Progress, Not Perfection.

Be Good by Doing Good.

Smart People Can Disagree.

Bend but Dont Break.

Represent Your Brand.

Think Differently.

Be Amazing, Be Fearless, Smile, Have Fun!

Interested in joining something unique? Join us on our rockIT ship as we begin to blast off to the next chapter in our organization!

rockITdata is an equal opportunity/affirmative action employer and is committed to equal employment opportunities in all employment practices and decisions including recruitment, hiring, placement, promotion, training, transfer, leaves of absence, compensation, disciplinary action, and termination, with regard to the terms and conditions of employment. rockITdata does not discriminate on the basis of race (actual or perceived), ancestry, citizenship, religion, color, creed, sex (including pregnancy, lactation, childbirth and other pregnancy-related conditions), national origin, age, marital status (including parenthood), military service and veteran status, physical or mental disability, genetic information or refusal to submit to a genetic test or to make available genetic test results, arrest and conviction records, matriculation or political affiliation, sexual orientation, gender identity or expression (including transgender status), or any characteristic protected by Federal, state, or local law.

rockITdata wants all interested and qualified candidates to be able to use our career site to review and apply for employment opportunities. If you have a disability and need an accommodation to access the application process, please contact us for assistance at dreamjob@rockitdata.com.

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