FAST FOOD CREW MEMBER

Summary/Objective

The purpose of this position is to provide prompt, courteous service to guests, trainees, and employees in a manner that reflects professionalism as well as the Mission, Vision, and spirit of the U.S. Space & Rocket Center. 

Duties/Responsibilities/Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

1. Meet or exceed regulatory and professional standards for the cleanliness and sanitation of food service areas and equipment.
2. Promptly acknowledge guests, trainees, and employees in a courteous and professional manner.
3. Respond to, and whenever possible, resolve guests’ questions and complaints promptly and in a manner that reflects the Mission, Vision, and Spirit of the U.S. Space & Rocket Center. 
4. Meet or exceed the expectations of the Food Service Management Team for the accurate and timely completion of related tasks and assignments.

Cash Register Operations

1. Ensure that register money is retrieved, delivered, and handled in accordance with written procedures while working in the Cafeteria, Grill or in a food service refreshment cart.
2. Operate cash register in an accurate, effective, and efficient manner to ensure that there is no delay in service to guests, trainees or employees.
3. Ensure that all money is secure and always monitored.
4. Balance cash register at the end of shift and transport to Cash Control in an accurate and timely manner.

Supervisory Responsibilities No

Required Education and Experience

Education: Completion of High School or G.E.D. required.

Experience: Previous cashier experience strongly desired. Some experience (0-3 months) in a food service environment desired. Must be able to work in a fast-paced environment. Must be able to interact with guests, trainees, and employees effectively and in a courteous, professional manner.

Work Environment/Physical Demands Summary

This position has the following special requirements:

• Walking to access other departments and areas of the Food Service Department.
• Standing for long periods of time (4-6 hour) or for duration of shift operating cash register on concrete floor.
• Pushing, carrying, lifting items, equipment, and supplies, weighing up to 40 pounds to waist height.
• Bending, kneeling, reaching to store & retrieve supplies and equipment.
• Reading, sight wrist movements, feeling to operate cash register, handle money.
• Talking and hearing to communicate with supervisors, co-workers, guests, and employees.
• This position involves working in a climate-controlled environment. 
• This position may involve working in a kitchen that is subject to changing temperatures. 
• This position deals extensively with the public and employees throughout the organization who interact with assigned area of responsibility.

Travel Required? No

Affirmative Action/EEO statement

The U.S. Space & Rocket Center is an equal opportunity employer. As such, we offer equal employment opportunities without regard to race, color, gender, religion, age, nationality, social or ethnic origin, sexual orientation, gender identity or expression, marital status, pregnancy, disability, veteran or any other characteristic protected by law.

This job description in no way states or implies that these are the only duties to be performed by an employee occupying this position. Employees may be required to perform other related duties as assigned, to ensure workload coverage. Employees are required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor.

This job description does NOT constitute an employment agreement between the employer and employee and is subject to change by the employer as the organizational needs and requirements of the job change.