** Housekeeper - Wild Horse Pass**

**Job Category****:** Houskeeping **Requisition Number****:** HOUSE001692 Showing 1 location **Job Details**

**Description**

**Pay Range: $15.00 - $18.15 per hour**

This position is responsible for maintaining a clean and professional environment within the casino facilities to benefit of all guests by personally performing the following duties, as well as demonstrating the GILA WAY.

**Essential Duties and** **Responsibilities****:**

* Promotes and provides excellent guest service experiences to both internal and external guests.

* Ensures that all gaming machines and surrounding areas are clean, shiny and presentable by dusting and wiping down all equipment, removing trash and cigarette butts and cleaning chairs.

* Sweeps and vacuums all flooring and carpeting on both a scheduled and as-needed basis.

* Cleans stains and spills on flooring and carpeting when they occur.

* Empties trash cans and ash trays on both a scheduled and as-needed basis.

* Cleans and restocks restrooms on both a scheduled and as-needed basis.

* Engages guests in a professional guest service manner.

* Performs other special projects and duties as assigned.

**Skills/ Requirements:**

* High School Diploma or equivalent preferred.

* Ability to perform the GILA WAY which is as follows; Greet our guest, Interact positively with our guest, Listen actively to our guest, Appreciate our guest.

* Must possess excellent guest service skills, strong telephone etiquette, and be a self-starter with the ability to follow-up and complete tasks in a timely manner with minimum supervision.

* Ability to establish and maintain effective working relationships as well as to gain the cooperation of guests and fellow team members.

* Strong interpersonal and communication skills, both written and oral.

**Important Notes**

As a condition of employment, all new hires must pass the following:

Pre-employment Alcohol/Drug Test. This drug test includes the normal seven-panel test, but excludes marijuana for non-safety sensitive positions.

Background check. Applicants who have felonies, warrants, outstanding tickets, shoplifting or theft convictions will be ineligible for employment.

**Qualifications**

**Skills**

**Behaviors**

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**Motivations**

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**Education**

**Experience**

**Licenses & Certifications**