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Company Description
We're a tech company that was first on the ground in the fight against Ubiquitous Technical Surveillance. We help our government and enterprise customers solve a big problem they sometimes don't even know they have. To become leaders in this space, we've relied heavily on curiosity, creativity, and flexibility. We iterate until we get things right and innovate to get there faster.
But enough about us. What's in it for you?
We work hard and do fun things.
Apart from a constantly growing list of fascinating challenges to solve, Ridgeline offers a solid work-life balance, flexible remote work options, and a culture that values teamwork over competition. At Ridgeline, you will work with the most talented software developers, systems engineers, and subject matter experts to change how big enterprises and the U.S. Government manage their digital signatures.
Job Description
We are hiring an Associate Direct Technical Support Specialist to provide on-site client support for a federal client. This support includes coordination with customer representatives regarding digital signature management and operational technical requirements. The position will provide individual and small group consultations on the use of commercial-off-the-shelf (COTS) hardware/software, internet and cellular theory, technical operations, situational awareness tools, and tactical communications systems. In addition, a successful applicant will facilitate client training events through technical Red Team analysis and OSINT reporting to supplement technical training objectives.
Location:
Northern Virginia - on-site
What you will do:
What you’ll accomplish in the first three months:
Qualifications*
Must Haves: *
Nice-to-haves:
Additional Information*
Here are some Perks of being a Ridgeliner!*
Ridgeline is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, veteran status, or any other characteristic protected by law. We are proud to be an equal opportunity workplace.
If you require a reasonable accommodation to apply for a position with Ridgeline International through its online applicant system, please contact Ridgeline's Talent Management Department at (703) 544-2424 or contact us through e-mail at contact_us@ridgelineintl.com
Job Type: Full-time
Full Time
Durable Manufacturing
$72k-89k (estimate)
12/09/2022
01/23/2023
ridgelineintl.com
FREDERICKSBURG, VA
100 - 200
2015
JOHN A ADAIR JR
<$5M
Durable Manufacturing
The job skills required for Technical Support Specialist include Technical Support, Analysis, Coordination, Life Insurance, Coaching, etc. Having related job skills and expertise will give you an advantage when applying to be a Technical Support Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Technical Support Specialist. Select any job title you are interested in and start to search job requirements.
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Technical support specialists work with end-users to provide technical support and assistance for technical, software and hardware problems.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
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The minimum education requirement for a technical support specialist role can vary from position to position.
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Technical support specialists must have patience and be sympathetic to diffuse any frustration the end-user may be feeling.
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To become tech support, at minimum, an associate degree or certification with on-the-job training.
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