Job Title: Associate. Department/Function: Operations. Location: Field, Assigned to Specific Shop. Reports to (Title): General or Assistant Manager. Details: Part-Time, Nonexempt. . GENERAL DESCRIPTION. A Potbelly Associate’s job is to make our customers really happy. Since they are the primary point of customer contact, it is up to them to provide our customers and excellent experience by providing fast, friendly and efficient service and by del...