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Customer Service And Sales Support Representative
Samra Organization Santa Monica, CA
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$62k-79k (estimate)
Full Time 1 Week Ago
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Samra Organization is Hiring a Customer Service And Sales Support Representative Near Santa Monica, CA

Are you a customer-oriented individual with a passion for sales and a desire to work from the comfort of your own home? We're seeking a dynamic Customer Service and Sales Support Representative to join our team and help us deliver outstanding service while driving sales and revenue growth. If you're a motivated self-starter with excellent communication skills, we want to hear from you! Key Responsibilities:
Customer Engagement: Interact with customers via phone, email, chat, and other digital channels in a friendly, professional, and helpful manner. Sales and Upselling: Promote products and services, identify upselling opportunities, and meet or exceed sales targets. Problem Solving: Resolve customer inquiries, complaints, and issues promptly and effectively. Product Knowledge: Maintain a strong understanding of our product offerings to provide accurate information and recommendations to customers. Documentation: Accurately document customer interactions and maintain records of sales, inquiries, and issues. Team Collaboration: Collaborate with colleagues to achieve team goals, share insights, and provide assistance when necessary. Compliance: Ensure that all interactions and sales adhere to company policies and industry regulations. Qualifications:
High school diploma or equivalent (Associate or Bachelor's degree a plus).Previous experience in customer service and sales is preferred but not required.Excellent communication and interpersonal skills.Ability to work independently and be self-motivated.Basic computer skills and familiarity with CRM software (training will be provided).Reliable high-speed internet connection and a quiet workspace. Benefits:
Competitive wages with bonus opportunities.Flexible work hours and work-from-home arrangement.Ongoing training and professional development opportunities.Leadership opportunities available to those who qualify.

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Job Summary

JOB TYPE

Full Time

SALARY

$62k-79k (estimate)

POST DATE

05/02/2024

EXPIRATION DATE

05/15/2024

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The following is the career advancement route for Customer Service And Sales Support Representative positions, which can be used as a reference in future career path planning. As a Customer Service And Sales Support Representative, it can be promoted into senior positions as a Sales Support Representative II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service And Sales Support Representative. You can explore the career advancement for a Customer Service And Sales Support Representative below and select your interested title to get hiring information.

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