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22 Front Desk Agent Jobs in Key West, FL

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Remington DC Courtyard Employers
Key West, FL | Full Time
$32k-45k (estimate)
0 Months Ago
Vacasa
Key West, FL | Full Time
$32k-44k (estimate)
1 Week Ago
Kimpton Hotel
Key West, FL | Full Time
$27k-36k (estimate)
4 Days Ago
Key West Collection
Key West, FL | Full Time
$27k-35k (estimate)
1 Week Ago
La Concha Hotel
Key West, FL | Full Time
$27k-36k (estimate)
1 Month Ago
Ocean Key Resort
Key West, FL | Part Time | Full Time
$27k-36k (estimate)
3 Days Ago
Margaritaville Beach House
Key West, FL | Full Time
$27k-36k (estimate)
1 Month Ago
Hyatt Centric Key West Resort and Spa
Key West, FL | Part Time
$26k-35k (estimate)
2 Months Ago
Default Company
Key West, FL | Full Time
$36k-50k (estimate)
3 Months Ago
La Concha Hotel
Key West, FL | Full Time
$31k-43k (estimate)
2 Weeks Ago
EOS Hospitality HB Employee LLC
Key West, FL | Full Time
$31k-43k (estimate)
7 Days Ago
Ocean Key Resort
Key West, FL | Full Time
$27k-36k (estimate)
2 Weeks Ago
Hydro Thunder of Key West/ (Scooter and Electric car rental
Key West, FL | Full Time
$27k-36k (estimate)
7 Months Ago
Default Company
Key West, FL | Full Time
$27k-36k (estimate)
1 Week Ago
navymwrkeywest.com
Key West, FL | Full Time
$30k-39k (estimate)
2 Weeks Ago
Parrot Key Hotel & Villas
Key West, FL | Other
$37k-52k (estimate)
1 Month Ago
Vacasa
Key West, FL | Full Time
$27k-36k (estimate)
5 Months Ago
oto development
Key West, FL | Full Time
$29k-39k (estimate)
11 Months Ago
Default Company
Key West, FL | Full Time
$27k-36k (estimate)
2 Months Ago
Key West Collection
Key West, FL | Full Time
$27k-36k (estimate)
3 Months Ago
Commander, Navy Installations
Key West, FL | Full Time
$27k-36k (estimate)
3 Weeks Ago
Navy MWR Key West
Key West, FL | Full Time
$27k-36k (estimate)
3 Weeks Ago
Front Desk Agent
$32k-45k (estimate)
Full Time 0 Months Ago
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Remington DC Courtyard Employers is Hiring a Front Desk Agent Near Key West, FL

What you will be doing

  • Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Assist in pre-registration and blocking of reservations when necessary.

  • Promptly, accurately and efficiently know how and where to post all charges.

  • Have complete working knowledge of Front Office computer or manual system, including all daily transactions and those which are not performed often.

  • Review any reservations with special requests and work to block rooms accordingly.

  • Have knowledge of hotel rates, discounts and how to handle each.

  • Have working knowledge of reservations and procedures, including how to take same day reservations. Should be able to take reservations in approximately 2 minutes. Know and follow cancellation procedures and relocation procedures when necessary.

  • Make reservations for all future guests for the hotel, using up-selling techniques to maximize revenue. Understand the selling strategy for the hotel by knowing the status of room inventory and follow it closely to ensure the reservations are accepted for the correct rates and dates.

  • Dispatch all guest requests using the designated program to the proper departments. Follow up with the department and/or guest to ensure the completion of the request.

  • Efficiently operate PBX and accurately connect incoming calls in a professional and efficient manner. All calls should be answered in 3 rings.

  • Educate incoming guests of hotel amenities and services available to them during their stay. Inform guests of the variety of entertainment and restaurant venues in the local community, offering value to their stay.

  • Dispatch all guest requests using the designated program to the proper departments. Follow up with the department and/or guest to ensure the completion of the request.

  • Anticipate guest needs, respond promptly and acknowledge all guests, maintaining positive guest relations at all times.

  • Assist in resolving guest complaints, ensuring guest satisfaction in each interaction.

  • Promptly, accurately and efficiently know how and where to post all charges.

  • Have complete working knowledge of Front Office computer, Synergy or manual system,
    including all daily transactions and those which are not performed often.

  • Assist front desk with check-ins, check-outs and any other day to day functions

  • Have knowledge of hotel property, hotel staff and hotel services, with hours of operation. Give clear directions to hotel facilities for inquiring guests.

  • Efficiently operate PBX and accurately connect incoming calls in a professional and efficient manner. All calls should be answered in 3 rings.

  • Attends all front desk meetings and trainings

Job Summary

JOB TYPE

Full Time

SALARY

$32k-45k (estimate)

POST DATE

03/21/2023

EXPIRATION DATE

03/23/2023

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The job skills required for Front Desk Agent include Front Office, Futures, Guest Relations, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Desk Agent. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Desk Agent. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Front Desk Agent positions, which can be used as a reference in future career path planning. As a Front Desk Agent, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Agent. You can explore the career advancement for a Front Desk Agent below and select your interested title to get hiring information.

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If you are interested in becoming a Front Desk Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Agent for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Front Desk Agent job description and responsibilities

When guests are ready to depart, the front desk agent generates their final bills and checks them out.

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A Front Desk Agent ensures customers receive the best service possible from the property.

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Some front desk agents served a hotel associate apprenticeship.

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The front desk agent can check different guest queries, they can check different problems and various complaints.

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The front desk agent can also post charges towards a guest account.

01/11/2022: Cleveland, OH

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Front Desk Agent jobs

Check for sold-out dates before promising availability.

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Desk Clerks typically study at similar levels compared with Front Desk Agents.

02/05/2022: Portland, ME

Make checklists and to-do lists.

11/30/2021: Saint Paul, MN

Seek Out Hospitality Skills Training Opportunities.

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Finally, Add A Summary Or Objective Statement.

01/17/2022: Fort Worth, TX

Step 3: View the best colleges and universities for Front Desk Agent.

Calvin University
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