7 Front Desk Associate Jobs in Hendersonville, TN
RELIVE Health Hendersonville is Hiring a Front Desk Associate Near Hendersonville, TN
Job Description
- Attractive Compensation Package
- Growth Opportunities
- Service Benefits - Varying per Location
- Transferable Skill Development
RELIVE is the premier health and wellness center in the country where we focus on the patient first to create personalized wellness solutions for unmatched results. We skip the short-term fix and help our patients take charge of their lives so they can look, feel, and be their best. We can help with everything from fighting fatigue to turning back the clock. Lastly, everything we do revolves around one thing and one thing only, you!
Job Summary The Front of House Associate represents the RELIVE brand, maintaining a high level of professionalism and confidentiality at all times. Has the ability to communicate effectively with patients and has extensive knowledge of the products and services that are available. Will onboard and check out all patients properly based on service received. Must be skilled in establishing effective working relationships with other staff as well as external vendors and suppliers.
Responsibilities
- Welcomes patients and visitors by greeting them either in person or on the telephone; Must be able to answer or refer patient inquiries.
- Optimize patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone effectively.
- Keeps patient appointments on schedule by notifying the provider of the patient's arrival; reviewing service delivery compared to schedule; reminding the provider of service delays.
- Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area.
- Ensures availability of treatment information by filing and retrieving patient records.
- Maintains patient accounts by obtaining, recording, and updating personal and financial information.
- Recording and fulfilling scripts, updating financial information; recording and collecting patient charges; filing, verifying, and expediting third-party invoicing and fulfillment.
- Maintains business office inventory and equipment by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies; liaising with Office Manager re: scheduling equipment service and repairs.
- Protects patients' rights by abiding by HIPAA regulations and maintaining the confidentiality of personal and financial information.
- Maintains operations by following policies and procedures; reporting needed changes.
- Liaise with admin and other medical team members pre and post-therapy and participate in shared decision-making.
- Accurately use online booking systems.
- Assist with patients calling with questions and following up.
- Educated to GED level
- Previous experience working in Customer Serving environments
- Experience in a medical setting is preferable.
Job Summary
Full Time
$32k-41k (estimate)
05/07/2024
05/20/2024
The following is the career advancement route for Front Desk Associate positions, which can be used as a reference in future career path planning. As a Front Desk Associate, it can be promoted into senior positions as a Receptionist II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Associate. You can explore the career advancement for a Front Desk Associate below and select your interested title to get hiring information.
If you are interested in becoming a Front Desk Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Associate for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Front Desk Associate job description and responsibilities
Front Desk Associate keeps the front desk and lobby area clean and neat.
01/02/2022: Houston, TX
The Front Desk Receptionist will perform a variety of general office duties such as client service, data entry, requisition of supplies, secretarial services, mail services, public relations, correspondence, and word processing.
02/05/2022: Saint Louis, MO
Working at the front desk requires using computers to keep records, process payments, and complete other tasks.
03/03/2022: Virginia Beach, VA
Maintaining cleanliness of front desk areas to contribute to an exceptional facility experience.
01/04/2022: Trenton, NJ
The Front Desk employee ensures positive customer experience.
12/09/2021: Lafayette, LA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Front Desk Associate jobs
A front desk agent does not need any experience but should have a high school degree or GED equivalent.
02/14/2022: Memphis, TN
A front desk receptionist needs to be highly organized, friendly and engaging.
01/09/2022: Chillicothe, OH
Because a front desk worker has to multitask and serve many guests at once, a good employee must keep calm under pressure.
02/03/2022: Bridgeport, CT
Front desk employees need to be able to get along and work with a variety of people.
02/24/2022: Monroe, LA
Always Be Available as a Mentor.
03/03/2022: Lancaster, PA
Step 3: View the best colleges and universities for Front Desk Associate.
