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Summary/Objective
The Admission coordinator is responsible for providing excellent customer service to clients, their family members, and referral sources. They receive and process inquiry calls. They accurately qualify prospective clients for admission to Eudaimonia and/or Nova Recovery LLC by gathering appropriate data including all information necessary to verify insurance coverage, all clinical and medical information needed for screening, and referral source information for follow-up and marketing. They assist in locating suitable treatment resources when an individual is not appropriate for admission to Eudaimonia and/or Nova Recovery LLC and follow up on prospective clients who have contacted the company requesting information.
Essential Functions
Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk and hear. This position requires long periods of sitting, periodic standing, walking, bending, kneeling, stooping, and crouching. This position requires lifting and/or moving items up to 10 pounds.
Position Type/Expected Hours of Work
This is a full time position and hours of work are Monday through Friday 8:00 am until 5:00 pm or as scheduled by the Director of Operations. Must be available to work on call rotation as scheduled including weekends and holidays.
Travel
This position may travel to other Nova locations in the State of Texas.
Required Education and Experience
High school diploma or GED required. Must have an understanding of the chemical dependency treatment setting, the philosophy of care, and a strong working knowledge of the 12 step recovery process.
If licensed, must maintain license in good standing with licensing agency. Current LCDC or CI experience a plus for this position.
General Qualifications
Must have excellent customer service skills, as well as excellent verbal and written communication skills, strong computer skills, and the ability to work with other departments within the Nova Recovery LLC programs. Ability to be a self-starter with minimal supervision.
Full Time
Ambulatory Healthcare Services
$44k-66k (estimate)
06/15/2024
08/13/2024
novarecoverycenter.com
WIMBERLEY, TX
25 - 50
2011
MATHEW GORMAN
$10M - $50M
Ambulatory Healthcare Services
Overcoming your addiction to drugs or alcohol will likely be one of the greatest challenges youll ever face. Addiction is a devastating, debilitating disease. Its fallout can be far-reaching and long lasting, with negative impacts on your life and the lives of everyone around you. NOVA Recovery Center, a residential drug and alcohol treatment center, understands recovery is a continuous process. Our continuum of care, is specifically designed for the highest possible outcomes for long-term sobriety. Contacting Nova Recovery residential drug and alcohol treatment center is the first step to cha ...
nging lives.
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