We are currently seeking a dedicated and professional Customer Service Representative to join our dynamic team in the publishing industry. This position involves ensuring exemplary service to our valued clients, authors, and partners by addressing inquiries, resolving issues, and providing support regarding our range of publications and services. The ideal candidate will possess strong communication skills and a passion for literature, which will...
Essential Duties And Responsibilities. Handle a high-volume of calls and respond promptly to voicemails and inquiries with professionalism and empathy. Assist members with enrollment, plan information, plan activation, terminations, and follow-up communications, ensuring compliance with CMS regulations. Maintain accurate, real-time records of member interactions, inquiries, and resolutions. Provide detailed plan information to ensure the selected...
We are seeking a dedicated and results-driven Sales Representative to join our dynamic team in the publishing industry. The successful candidate will play a crucial role in promoting our diverse range of publications, engaging with clients, and driving sales growth. Your primary responsibilities will include building and maintaining long-lasting relationships with clients, identifying their needs, and effectively presenting our products as the id...
