2 Billing Specialist (Customer Service/Dispatch) Jobs in Downers Grove, IL
RCM Technology Group is Hiring a Billing Specialist (Customer Service/Dispatch) Near Downers Grove, IL
Job Description
- Schedule and coordinate service calls to available Field Service Technicians and/or route calls to the appropriate personnel
- Maintain on-going communications with current clients in an appropriate and timely manner
- Maintain data integrity in our E-Automate service system by completing work within the proper time-frame
- Follow-up with the customer on service calls when complete by providing prompt guidance
- Responsible for communication on all open and pending service calls to customer
- Process defective parts repair claims when necessary
- Responsible for supplies replenishment orders for our print management contracts
- Verify and maintain customer contact and database information
- Responsible for handling light shipping of parts and supplies utilizing the UPS system
- Experience with E-Automate, OMD, Goldmine and Microsoft Office software is a plus
- Ability to work independently and effectively within a team-oriented environment.
- Excellent communication skills (verbal and written), email and on the phone.
- Must possess a great attitude, have excellent organizational skills and time/task management skills to prioritize & make decisions
- Must confidently provide work direction to field personnel and improve performance outcomes
- Two years related experience and/or training in customer service, dispatching or equivalent combination of education and experience
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Job Summary
Full Time
$46k-57k (estimate)
04/30/2024
05/15/2024
The following is the career advancement route for Billing Specialist (Customer Service/Dispatch) positions, which can be used as a reference in future career path planning. As a Billing Specialist (Customer Service/Dispatch), it can be promoted into senior positions as a Billing Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Billing Specialist (Customer Service/Dispatch). You can explore the career advancement for a Billing Specialist (Customer Service/Dispatch) below and select your interested title to get hiring information.
If you are interested in becoming a Billing Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Billing Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Billing Specialist job description and responsibilities
Billing specialists prepare comprehensive and precise reports.
12/23/2021: Lansing, MI
Review documents like purchase orders, sales tickets, charge slips, or hospital records to compute fees or charges due.
12/11/2021: Albuquerque, NM
billing specialists, which are also known as billing clerks, handle the payments and processing for doctors and patients.
12/13/2021: Benton Harbor, MI
Prepares, generates and mails, via computer database, patient and third party payers’ billing statements.
01/19/2022: Alexandria, LA
A billing specialist will need to learn quickly and pick up whatever new skills are necessary.
12/15/2021: San Jose, CA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Billing Specialist jobs
Find relevant Billing Specialist jobs, and apply.
02/17/2022: Albany, GA
Communicate as efficiently as possible.
01/04/2022: Temple, TX
Make checklists and to-do lists.
01/17/2022: Kennewick, WA
Teach calendar and time management skills.
12/09/2021: Chattanooga, TN
Look for Training and Learning Opportunities.
01/19/2022: Charlotte, NC
Step 3: View the best colleges and universities for Billing Specialist.
