Your responsibilites

• Provide product and application based technical customer service to Sensor Product customers via phone calls, emails, chat, and video conferencing.

• Provide product selection and installation support and find creative solutions to customer issues.

• Provide training to Internal and external customers on how to use platform that hosts the sensors products data.

• Collaborate with application engineers on relevant and skill level appropriate projects.

• Engage in Lean continuous improvement projects focused on engineering processes and product design.

• Conduct platform and products testing.

• Support product management on generating new platform business requirements.

• Collaborate with application engineers focusing on product performance.

• Create python scripts as needed to facilitate customers’ requests and make daily tasks more efficient.

Your background

• Currently enrolled in a Computer Information Systems or Electrical Engineering bachelor's degree program from an accredited university in the United States

• Must be currently authorized to work for Dodge Industrial in the US

• Strong analytical skills with an emphasis on critical thinking, root cause analysis, and problem solving

• Collaborates well with others and is a good team player

• Entrepreneurial spirit with passion for new and changing ideas

• Familiar with MS Office and python.

• Ability to adapt and multi-task based on departmental needs

• Enjoys working with data.

• Fluent in Spanish (preferred).