Objective / Purpose To perform the clerical duties of the Shipping & Receiving Office as liaison between the Corporate Transportation Department and the Medina facility. Areas of Responsibility / Tasks Performance must reflect appropriate level of expertise and achievement of the desired results for the items listed below. Order Processing:Responsible for ensuring order accuracy; verifying allocated quantities and adhering to customer requests.Preparing all shipping documents including but not limited to pick tickets, packing slips, bills of lading, and shipping labels.Process UPS shipments utilizing UPS WorldShip software and generating associated labels.Update End of Month Reports during order processing. Communication:Assist warehouse personnel with order correction and other order-related inquiries.Schedule all inbound and outbound deliveries, managing dates and times.Direct inbound deliveries and outbound shipments to the appropriate (un)loading dock.Communicate to the bulk office when to scale non-bulk shipments upon request.Ryder Fleet Management: updating the dock schedule communication and coordinating trailer placement.Keep management abreast of significant issues or developments that impact quality, operations, and customer satisfaction. Quality Compliance:Ensure all ISO documentation is current and adhered to.Participate in completion of corrective action reports.Participate in facility objectives focused on customer satisfaction and continual improvement. Safety Compliance:Adhere to all Company safety policies.Notify leadership of observed safety violations and/or hazards. Clerical duties:Organize fulfilled shipping documents in preparation of shipment confirmation.Answer phones, assist driver inquiries, document shredding/disposal, etc.Maintain a clean and organized workspace.Other duties as assigned by the Shipping & Receiving Supervisor. Minimum Qualifications / Education / Certifications Education: Associate degree or related training equivalent - preferred Minimum of 3 years of relevant work experience in similar title and scope of responsibility – preferredProficiency with Microsoft Office (with emphasis on Microsoft Excel) and a capability to learn basic systems Excellent verbal and written communication skillsAbility to manage time, organize, and set prioritiesAbility to add, subtract, multiply, and divide in all units of measure, using whole numbers and decimals. Ability to round to the nearest whole numberApplicants must be authorized to work in the U.S. Work Environment / ConditionsThe work environment/conditions described herein are representative of those that an incumbent may experience, and therefore must be adaptable to.Must be comfortable working in a shared space, with constant noise, without the use of a private office.Schedules may vary from week to week based on business demands in excess of 40 hours with or without notice.All injuries regardless of severity must be reported to your Supervisor/HR immediately. Physical Requirements / Demands: The physical demands described herein are representative of those that must be met by an incumbent to successfully perform the essential functions of this job. *Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions & physical demands of this role.While performing the duties of this job, the incumbent is regularly required to communicate verbally, read, comprehend information, and type on a consistent and daily basis. While performing the duties of this job, the incumbent is regularly required to sit for extended periods of time. This job description is not an exhaustive list of areas of responsibility or tasks that an incumbent in this position may be asked to perform. All Employees are required to deliver the desired results intended for their role, at the designated level of knowledge, skill, and ability commensurate with their job title and level within the organization.