Salary: $39,063.90 Annually
Location : Asheboro, NC
Job Type: Full Time
Job Number: 202300459
Department: Social Services
Division: Work First
Opening Date: 04/19/2024
Closing Date: 4/26/2024 5:00 PM Eastern
Description

The primary purpose of the position is to be responsible for intake, processing, and review functions of determining and/or redetermining applicant/client eligibility for services primarily in the child care subsidy program. determining/redetermining eligibility for Child Care Subsidy Services.
Work includes such tasks as:

• Interviewing of clients face-to-face and/or on the phone and/or reviewing other forms of media including electronically-collected data (such as Electronic Pre-Assessment Screening Service (ePASS)) to obtain required information.
• Entering information into a web-based application to complete initial applications and verify the information obtained.
• Determining and/or verifying eligibility.
• Completing scheduled reviews by obtaining required information and processing updated information.
• Explain requirements and options for obtaining the services and advise or refer clients to other services as appropriate.

Work involves performing intake, processing and review including, but not limited to, the Food and Nutrition Services Program and the Medicaid Program using a state-interconnected web-based application (NC FAST).

• In the intake function, the employee is responsible for obtaining all pertinent data concerning the clients' family composition, financial, employment and health status.
• In the processing function, the employee is involved in processing clients' application through the verification of all information obtained during intake.
• In the review function, work involves the redetermination or review of the clients' case on a periodic basis, in order to reverify the clients' eligibility for continued participation in the various services. Eligibility work in intake, processing applications, and completing re-certifications must be accomplished within required timeliness and quality standards including documentation of case activities and storing of required documents.

Minimum Education and Experience
One year of experience as an Income Maintenance Caseworker; or an equivalent combination of training and experience.
Minimum Training and Experience Requirements for an Income Maintenance Caseworker I - Graduation from an accredited associate degreeprogram in Human Services Technology, Social Services Associate, Paralegal Technology, BusinessAdministration, Secretarial Science, or a closely related curriculum; or graduation from high school andtwo years of paraprofessional, clerical, or other public contact experience which included negotiating,interviewing, explaining information, gathering and compiling of data, analysis of data and/orperformance of mathematical or legal tasks with at least one year of such experience being in anincome maintenance program; or graduation from high school and three years of paraprofessional,clerical or other public contact experience which included negotiating, interviewing, explaininginformation, the gathering and compiling of data, the analysis of data and/or the performance ofmathematical or legal tasks; or an equivalent combination of training and experience.
Special Comments

A computer, basic math, and reasoning test will be administered. A verbal Spanish test will be given if applicant lists Spanish as a second language.
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