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Ramsey County, MN
Saint Paul, MN | Full Time
$110k-152k (estimate)
7 Days Ago
Information and Public Records Manager
Ramsey County, MN Saint Paul, MN
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$110k-152k (estimate)
Full Time 7 Days Ago
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Ramsey County, MN is Hiring an Information and Public Records Manager Near Saint Paul, MN

Salary : $90,250.74 - $134,138.67 Annually
Location : 90 W Plato Blvd (Saint Paul), MN
Job Type: Full Time
Remote Employment: Flexible/Hybrid
Job Number: 2024-00319
Department: 25B02-PTRES/PubSrv/TaxAccting
Opening Date: 04/26/2024
Closing Date: 5/9/2024 11:59 PM Central
Basic Function
The current vacancy is in the Public Records department. The eligibility list created by this vacancy may be used to hire other vacancies in the department or County.
We are seeking a dynamic and experienced individual to join our team as a Property Tax Manager. This position will be responsible for overseeing the property tax function within our Property Tax, Records and Election Services department, providing leadership, technical expertise, and support to ensure all tax calculations are accurate within the Property Tax System and that taxes collected are properly distributed to all the taxing authorities. The Property Tax Manager will also be responsible for managing relationships with state agencies and ensuring compliance with all reporting requirements.
To manage and direct the activities of a division(s) within the Information and Public Records by organizing and supervising division activities in order to maintain one or more of the following functional areas: county tax revenues and descriptions, the county tract index to all property ownership and encumbrance records, tax forfeited land records, uniform commercial code and judgment records, military discharge records, elections and voter registration data, the commercial, residential or assessing services unit of the Assessor's Office; to conduct policy analysis and research on new or proposed legislation; to coordinate all information technology activities within the department; to collect, maintain county tax funds; to collect property tax revenues; to conduct local elections; to assist in the interpretation and implementation of statutes as they relate to department functions; to manage county Service Delivery including county service centers and navigation services within the community; and to perform related duties as assigned.
Click to learn more about this posting.
Flexible Workplace
This position is identified under the designation of 'flex work eligible', meaning that the employee can formally opt to be in-office full-time or work a flex schedule in which at least two-days per week are performed in office and other days can be performed in a remote-first environment. Regardless of selection, the position carries expectations regarding on-site responsibilities and will require schedule flexibility beyond the minimum expectations set forth in the county's flexible workplace policy. To view Ramsey County's Flexible Workplace policy, go to: Flexible Workplace policy
If an internal candidate is selected, salary will be set in accordance with the personnel rules (i.e., promotion, transfer, or voluntary reduction).
To view or print a copy of the complete Ramsey County job (class) description for this position, go to: Once at this page, you can browse the alphabetical list or search for a job description.
Examples of Work Performed

  1. Promote a diverse, culturally competent, and respectful workplace that ensures high quality, respectful services that provide equitable outcomes and meet the needs of the county's residents and business owners.
  2. Develop an employee-oriented culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.
  3. Coach, mentor and develop staff, including overseeing new employee onboarding and providing career development planning and opportunities.
  4. Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, competency and achievement measures, feedback and performance development planning.
  5. Lead employees to meet IPR's expectations for productivity, quality and goal accomplishment.
  6. Provide effective performance feedback through employee recognition, coaching and disciplinary action when necessary.
  7. Maintain employee work schedules including assignments, job rotations, training, vacation, sick leave, and overtime scheduling.
  8. Appropriately communicate organization and team information through department meetings, one-on-one meetings and other communication channels and plan staffing levels.
  9. Collaborate with HR to recruit, interview, select and hire employees.
  10. Monitor and enhance metrics to ensure outcomes.
  11. Manage the various sections within a division(s) of the Information and Public Records service team by assisting in the preparation of annual budget recommendations; evaluating existing operational procedures, plans and programs; and recommending new processes/procedures related to the scope and activities of the assigned division.
  12. Establish division policies and procedures, performance standards and staffing assignments to ensure compliance with statutory and regulatory requirements affecting services provided by the various sections managed; prepare documentation and attend meetings related to requests for County Board action affecting the activities of assigned division(s); represents the Division at County Board meetings in discussions of issues related to managed functions; review legislative changes which affect the operations of the various division within the Information and Public Records service team.
  13. Coordinate activities between assigned sections to ensure balanced work flow, and proper attention to priority projects and departmental deadlines.
  14. Manage staff in the collection of tax funds in accordance with statutory requirements for the county, depending on area assigned.
  15. Manage staff in the real estate document recording and indexing process, the collection and distribution of all recording and copy fees to the county or to the appropriate state agencies; maintenance of all advance recorder security deposits; the production of Torrens certificates of title, and the permanent preservation of all recorded real estate documents and indexes, depending on area assigned.
  16. Manage staff in the abatement and homesteading process, ensuring accurate and timely reviews, problem resolution, appropriate escalation and accurate data collection, depending on area assigned.
  17. Manage staff in securing polling locations; prepare and test ballots; maintain and test voting equipment, absentee balloting, contracting, and reporting of results for elections in various local jurisdictions, depending on area assigned.
  18. Manage service center and navigation staff; provide service delivery; establish and maintain working relationships with county departments; establish and maintain working relationships with community organizations and partners, depending on area assigned.
  19. Manage staff in the Commercial, Residential, or Assessing Services units of the Assessor's Office.
  20. Provide expertise and consideration of needs to other employees and outside individuals by participating on a variety of committees and task forces internally within the Information and Public Records service team, and between departments or agencies; provide expertise and educate officials, agencies and the public on matters related to the functions of the assigned division.
(The work assigned to a position in this classification may not include all possible tasks in this description and does not limit the assignment of any additional tasks in this classification. Regular attendance according to the position's management approved work schedule is required.)
ESSENTIAL FUNCTIONS : 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18.
Minimum Qualifications
Education: Bachelor's Degree in public administration, business administration, social services or a related field.
Experience: Five years of experience in business operations/management, organizational development, social services, or in a related field, including at least three years in a supervisory capacity.
Substitution: Three additional years of experience in an area relating to property tax administration, property document recording, social services, assessing office or public sector may substitute for the Bachelor's Degree requirement.
Certifications/Licensure: For assignment in Assessor's Office, licensure by the Minnesota Board of Assessors as a Senior Accredited Minnesota Assessor (SAMA) or as a Cadastral Mapping Specialist (CMS) from the International Association of Assessing Officers at time of appointment.
Exam/Screening Process Information

The examination process will consist of the following section with each section weighted as indicated:
Training and Experience Rating = 100%
The examination for Information and Public Records Manager will consist of a training and experience rating, comprised of the questions in the attached supplemental questionnaire. Not all applicants who meet the minimum qualifications will pass the training and experience rating. The rating on this supplemental questionnaire will depend on your answers to the questions - do not mark "see resume" or "see work history" as a response. Please answer all your questions clearly and completely. Failure to respond could affect your score and final rank on this examination.
Eligible List : The names of all applicants who filed a properly completed application and passed the examination/screening process shall be placed on the eligible list for an employment opportunity as an Information and Public Records Manager. This list will be certified to the appointing authority which may use this list to conduct interviews to fill a vacancy. Candidates will remain on the list for 30 days or until hired, whichever occurs first. A notice will be sent to applicants at the time the eligible list is posted, informing them that the list has been posted and their rank on the list.
Veteran's Preference : This is a classified position requiring an open, competitive selection process. Veteran's Preference points will be applied after a candidate passes the examination process. Applicants who are eligible for veteran's preference should update their veteran's DD214, and other supporting documents, and submit them as an attachment at the time of application.

Criminal Background Checks : All employment offers are conditioned upon the applicant passing a criminal background check. Convictions are not an automatic bar to employment. Each case is considered on its individual merits and the type of work sought. However, making false statements or withholding information will cause you to be barred from employment, or removed from employment.
E-Verify Participation : Ramsey County participates in the federal E-Verify program. This means that Ramsey County will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization. If the Government cannot confirm that you are authorized to work, Ramsey County is required to give you written instructions and an opportunity to contact DHS and/or the SSA before taking adverse action against you, including terminating your employment. Employers may not use E-Verify to pre-screen job applicants and may not limit or influence the choice of documents you present for use on the Form I-9.

Equal Opportunity Employer : Ramsey County provides equal access to employment, programs, and services without regard to race, color, creed, religion, age, sex (except when sex is a Bona Fide Occupational Qualification), disability, familial or marital status, sexual orientation or gender identity, public assistance status, place of residence, political affiliation, or national origin. Ramsey County is deeply committed to advancing racial equity and promoting diversity and inclusion within all areas of our workforce.
To print a paper application for this posting click You will need to print this posting and answer the supplemental questions associated with this exam and submit them with your completed paper application.

For further information regarding this posting, please contact
Ramsey County provides a wide range of employee benefits to support health, well-being, and work/life balance. Benefits eligibility can vary depending on union status/contract language. A summary of benefits is provided below. Detailed information is available for review at
  • Medical, dental and vision insurance
    • The County contributes a bargained percentage to the medical and dental monthly premium
    • Employees choose from four enrollment tiers: Single, Employee legally married spouse, Employee Child(ren), Family
    • Blue Cross Blue Shield Medical insurance - three plan options including a High Deductible Plan with a Health Saving Account offered. Earn up to $20/month in electronic gift cards for each enrolled employee or spouse for wellness activity
    • MetLife Dental Insurance - two plan options offered
    • VSP Vision Insurance - Advantage Plan offered
  • Pre-tax Benefit Program
    • Pre-tax medical, dental, vision monthly premium deduction option
    • Dependent and Health Care Flexible Spending Accounts
    • County monthly contribution to a Health Savings Account for employees who elect the High Deductible medical plan
  • Paid time off
    • Vacation hours, accrued based on years of service, ranging from 12 to 25 days per year (pro-rated for part-time employees)
    • 11 scheduled holidays and one floating holiday
    • Up to three weeks of 100% paid parental leave, plus additional use of sick time as noted below
    • Sick hours accrued at a rate of three weeks per year, which can be used for medical and dental care; injury or illness for you, your spouse or children; the birth or adoption of a child (up to 80 hours) or the death of a family member (up to 40 hours)
    • Wellness incentive allows conversion of unused sick time to vacation or pay
  • Retirement benefits
    • Pension - The county contributes at least 7.5% of your salary to your pension, depending on bargaining unit. Unlike other retirement investments, pension payments are a lifetime benefit once you start collecting payments
    • New employees become vested after five years. For the Police and Fire union, employees are vested after 10 years
    • Deferred compensation - 457(b) account with employer match
    • Health Care Savings Plan - all benefits-eligible employees contribute 1% of gross regular salary to a Health Care Savings Plan account for eligible health care expenses after retirement. Interest accrues tax free. County provides a scheduled contribution after five years of participation
  • Transit and parking
    • Fully funded Metropass.
    • Transportation/parking expenses reimbursement account
  • Employee well-being
    • Employee assistance program, including telephone counseling, financial counseling, rideshare benefits, etc.
    • Wellness programming
    • Flexible work policy with hybrid work options for eligible positions
  • Life Insurance and Disability leave
    • County provided Basic Life coverage - 1x annual salary, minimum $10,000 up to a maximum of $50,000. Optional supplemental coverage available
    • Long-term Disability - County provided coverage replaces 40% of the employee's lost income after six months of disability, subject to a $5,000 monthly maximum. Option to purchase an additional 20% income replacement up to $7,500 monthly maximum
    • Short-term Disability - option to purchase 60% income replacement coverage with 30, 60 or 90-day waiting period
  • Career development
    • Tuition reimbursement, up to $4,000 per year
    • Online professional development opportunities through the Learning & Development Center
    • County employment qualifies as a public service organization for the Public Service Loan Forgiveness Program
    • Employee resource groups - help employees build connections through common bonds with colleagues
For information about Ramsey County's 2024 benefits, visit:
01

Each applicant must complete this supplemental questionnaire as a part of the application screening process. The supplemental questionnaire will be used as a scored evaluation of your knowledge, skills and experience. Provide complete information for each question. Do not write "see resume" as it is not an acceptable answer. The experiences you indicate in your responses will be reviewed and used to determine your eligibility to move forward in the selection process. Select "yes" if you have read and understand.
  • Yes
  • No
02

Have you completed or currently participating in any of the following Public Sector Partnership Programs at Ramsey County? Examples may include a program in partnership with HIRED, Project for Pride in Living (PPL), Ramsey County Workforce Solutions, or an internship (including Right Track Plus), fellowship, limited duration assignment, provisional assignment, temporary opportunity or participating in a work experience like the Young Adult Career Academy, or job shadow experience. Answer No, if none of the above.
  • Yes
  • No
03

Do you have or have you ever held a professional license?
  • Yes
  • No
04

If you answered "Yes" to the previous question, please list the type of license(s) and the State or jurisdiction the license is or was held; also indicate the status of your license(s). If this does not apply to you, please write "N/A" in the space provided.
05

Describe your experience with the property tax calculation process, including levies, Tax Increment Financing, calculations, statement generation and distribution of revenues to authorities. Please do not say "See Resume". If you do not have this experience, please write "NA" in the space below.
06

Describe your experience producing mandated reports to the state or other jurisdictions. Please do not say "See Resume". If you do not have this experience, please write "NA" in the space below.
07

Ramsey County is committed to diversity, inclusion and racial equity. Describe your ability to successfully interact with people from various cultural and ethnic backgrounds.
Required Question

Job Summary

JOB TYPE

Full Time

SALARY

$110k-152k (estimate)

POST DATE

05/06/2024

EXPIRATION DATE

05/19/2024

WEBSITE

co.ramsey.mn.us

CEO

Yannie Briones

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