UPS STORE IS HIRING STORE ASSISTANT FULL TIME - WASHINGTON ( 26 MILE ROAD & VAN DYKE) MI

WORK MONDAY THROUGH FRIDAY BETWEEN 9AM TO 630PM

You will be responsible for the daily tasks of the store. The ideal candidate will have meticulous attention to detail and prior retail experience.

RESPONSIBILITIES

• Delivers outstanding customer service to walk-in customers and telephone inquiries

• Continuously practices good listening skills with customers, UPS Store team members, and leadership

• Takes ownership of the customer's shipping needs and offers viable solutions

• Takes action to learn all product and service offerings, alternative solutions, and industry trends

• Operates all equipment, software, and devices

• Maintains a clean, organized, and safe working environment

• Stays current with web-based training and best practices

• Delivers outstanding customer service to walk-in customers and telephone inquiries

• Empathizes and manages to demand, impatient, and/or frustrated customers to turn a stressful event into a positive experience

• Packages shipments for safe arrival, including assembling stock boxes, building custom boxes, and properly cushioning contents

• Takes ownership of customers’ packing, shipping, and/or print problems and offers viable solutions

• Takes ownership of the customer's shipping needs and offers viable solutions

QUALIFICATIONS

• Strong computer skills, including Microsoft Office and Adobe Suites

• Strong verbal and written communication skills, including spelling and math

• Prompt, reliable, and responsible

• Able to lift 40 pounds

• Valid driver's license and reliable transportation

BENEFITS

• Competitive wages and positive work atmosphere

• Discounts on shipping

• Flexible scheduling

• Advancement

• Casual and creative work environment

• Free Parking

• Flexible Schedule

• Flexible Work Hours

• Formal Ongoing Training Program

• Formal On-the-Job Training Program