Radiant Credit Union is holding open interviews for. Member Experience Advisor’s. New Location coming soon in Ocala. No appointment necessary - Please come with resume. in hand ready to interview. . . When: May 15, 2024. . Location: 3510 NE 14. th. Street. Ocala, FL 34470. . Time: 10:00 AM – 2:00 PM. . Role. A Member Experience Advisor (MEA) is highly motivated, outgoing, ambitious, and a team player passionate about helping membe...
Role. The Vendor Management Specialist manages the Credit Union's third-party vendors to include, but not limited to establishing and coordinating risk management activities of those third-party vendors. The responsibilities of this position will require extensive interaction with both internal and external relationship owners. Will maintain and track all vendor contracts for the company, managing contract terms and help to ensure the Credit Unio...
Role. A Floating Member Experience Advisor (MEA) is highly motivated, outgoing, ambitious, and a team player passionate about helping members improve their financial well-being. A MEA is a member-facing employee who educates, coaches, and supports members while meeting all sales, services, and operational expectations. As the credit union's face, this vital role is responsible for consistently delivering high-caliber service to members and employ...
Role. To assist members and potential members with their telephone, chat, texts or email requests. explains services, responds to problems, and directs phone calls to the appropriate area. . Essential Functions & Responsibilities. . Maintain or exceed Member Experience Expectation, Average Hold Time Goal, Average Handle Time Goal, and achieve appropriate adherence, while utilizing off queue and idle time in a productive manner. . Assists members ...
