The Store Manager (SM) of a Thorntons’ Convenience Store is responsible for managing all aspects of the business, under the supervision of the General Manager (GM), to ensure that Guests are delighted with a fast, friendly, fresh, clean, and in-stock shopping experience, teaching and demonstrating core values, and supporting the GM in achieving store goals and initiatives. The SM assists the GM in maintaining a Staffed, Stable & Scheduled environ...
In accordance with the operations procedure manual and direction from the General and/or Store Manager, the Clean Team Member is responsible for delighting Thorntons guests by maintaining merchandise and supporting store goals and initiatives. Essential Job Functions (RESPONSIBLE TO). Delivers customer service with a “how may I help you” attitude. Looks for opportunities to delight guests and follows instructions from store management. Keep coole...
The Guest Service Representative (GSR) is responsible for delighting Thorntons’ Guests with a fast, friendly, fresh, clean, and in-stock shopping experience. GSRs assist in maintaining brand standards through the execution of tasks within the Store Operating System, providing a craveable fresh food and beverage offering in a food-safe environment, and supporting store goals and initiatives. Essential Job Functions (Responsible to). Believe in Zer...
