Preform Solutions is a locally owned and operated manufacturer of custom preforms for the packaging industry, operating since 2001.

Come join our growing team! As the Administrative Assistant/Customer Service Representative, you will be the first person to greet visitors as they arrive at the front door, and the first voice our customers reach when they call. We are seeking a friendly and well-organized person to work in our front office area and be a resource for customers, visitors, and current employees.

JOB DUTIES

• Use of secured door access system to allow visitors and employees into the building
• Assist visitors with check-in kiosk and notify appropriate employee of arrival, assign keycards as needed
• Operate multi-line phone system, first point of contact for incoming calls
• Work with production scheduler to determine inventory levels and job status to answer customer inquiries via phone or email
• Update shipping schedule as inbound and outbound trucks are checked in
• Work with customers as well as in-house shipping/receiving team to schedule freight
• Assist Management team with special projects
• Collaborate with other departments in the office to assist with filing and other administrative projects
• Help coordinate team events such as monthly potlucks, monthly birthday/anniversary celebrations, company outings, and other company meals and events

KNOWLEDGE, SKILLS, AND ABILITIES

• Strong computer literacy including extensive experience with Microsoft Office products knowledge (Excel, Word, Outlook)
• Excellent communication and problem-solving skills
• Self-starter, motivated to complete tasks without daily supervision
• Strong commitment to provide excellent customer communications, documentation, and follow-up
• Ability to be self-managed, strong work ethic, attention to detail, strong organizational skills, and very reliable
• Possess a positive, confident, professional demeanor

BENEFITS

• Comprehensive benefit plan including medical, vision, and dental coverages
• Health savings account for high deductible plan including up to $1200 in company contributions
• Employer paid Long-Term Disability and Basic Life plans
• Holidays
• PTO—start earning on first day
• 401k with company match
• AFLAC

COMPENSATION

Pay range is $18-$22/hour depending on qualifications.