Position Description: Tier II Help Desk. Under the supervision of the IT Support Manager, the Help Desk Support Specialist(Tier II Help Desk) will provide support for internal and external business processes. The Help Desk Support Specialist will perform a variety of tasks and projects in accordance with PRI’s Service Level Agreement (SLA) standards and protocols. Responsibilities. Understand and represent. PRI™. 's mission, vision, and values to...
Position Description: IDRE. Customer Service Representative (CSR). Reporting to the Independent Dispute Resolution Entity (IDRE) Stakeholder Engagement Subject Matter Expert, the Customer Service Representative (CSR) shall be in contact with Initiating Party and Non-initiating party stakeholders. The CSR shall be primarily responsible for efficiently answering inquiries telephonically and via email. The CSR shall record requests, collaborate with...
Position Description: Position Description: IT Project Coordinator. Under the supervision of the IT Project Manager, the Project Coordinator will be responsible for coordinating activities and resources in support of technical projects that impact multiple departments, systems, or workflows with moderate to high risk and complexity or multiple projects simultaneously with lesser risk and complexity. Responsibilities. Understand and represent. PRI...
Position Description: Medical Review Nurse. Reporting to the Medical Review Manager (MRM), the Medical Review Nurse will provide professional assessment, planning, coordination, and implementation and reporting of complex clinical data to support the Medical Review Accuracy Contract for Provider Resources, Inc (PRI). The Medical Review Nurse will perform comprehensive medical record and claim reviews to make payment determinations based on applic...
Position Description: Instructional Systems Designer (ISD). Reporting to the Director of Education and Outreach, the Instructional Systems Designer applies analysis techniques and instructional design principles to the design and development of blended learning materials related to healthcare. The Instructional Designer will support the department in the continuous improvement of instructor-led workshops, online learning and other instructional d...
Position Description. Tier I Help Desk. Under the supervision of the IT department, the Tier I Help Desk will provide support for internal and external business processes. The Tier I Help Desk will perform a variety of tasks and projects in accordance with. PRITM. s. Service Level Agreement (SLA) standards and protocols. The Tier I Help Desk with gather and analyze information about the user. s issue and determine the best way to resolve. Respons...
Position Description: Project Coordinator. Under the supervision of the Director for Clinical Integrity and Innovation Division, the Project Coordinator will be responsible for coordinating activities and resources in support of technical projects that impact the division, systems, or work-flows with moderate to high risk and complexity or multiple projects simultaneously with lesser risk and complexity. Responsibilities. Understand and represent...
