• Own the customer relationship to understand their business requirements and provide best practice guidance to customers as how-to best implement PrismHR solutions from both a technical and industry perspective.
• Documentation of requirements using cases in functional design documents understanding Statements of Work describing project scope, assumptions, deliverables and estimated hours/schedule for project
• Responsible for maintaining all documentation and detailed notes related to the customer project, Communicating proactively and regularly with management regarding project status.
• Independently manage multiple projects to ensure all deliverables meet established quality standards and Customer expectations.
• Work with a cross functional team to develop and implement robust solutions in an Agile environment.
• Design and execute complex merges and customer processes.
• Deliver presentations (remotely and in person) to customers at PrismHR and industry events.

• 7 years’ experience PEO/ASO/Staffing, Payroll and Implementation software
• Ability to work independently and understand and solve complex problems.
• Excellent verbal/written communication skills, strong presentation skills.
• Ability to prioritize and handle multiple tasks and projects in a fast-paced environment.
• Experience defining and documenting workflows and processes.
• Strong technical inclination, and a desire to learn continuously.

*Please note: This position can be remote/telecommute. Notice for candidates located in the following states: CA, CO, NJ, NY, WA:
The base salary range for this position is between $70,000 - $90,000 (salary is dependent on location, experience, knowledge, and skills based on the responsibilities outlined in the job description).