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This position provides compliance guidance to Customer Contact Center (CCC) employees and other company personnel while RI PUC regulations and other PUC guidelines. The incumbent prepares regulatory reports to the leadership and identifies opportunities to improve compliance results. This position identifies the optimum balance among adhering to PUC regulations, satisfying customers, collecting overdue receivables, and improving overall effectiveness through process changes and/or technology solutions. The Regulatory Specialist will also be responsible for the timely filing of all Customer Regulatory Reporting as defined in the business compliance tracker. #RIE
Responsibilities:Basic Qualifications
Bachelor's Degree or minimum of 7 years of equivalent experience.
Minimum of five years' experience in the energy industry with a focus on the appropriate one of the following: credit and collection, billing, business operations and planning, customer service, regulatory and or finance.
Broad knowledge of customer service systems
Broad knowledge of metering, billing, and credit and collections regulatory requirements.
Broad knowledge of all other regulatory rules
Strong verbal and written communication skills
Preferred Qualifications
MBA
Proficient in the use of Microsoft Office programs: Microsoft Word, PowerPoint, Outlook, and Excel.
Strong facilitation and presentation skills.
Excellent oral and written communication and interpersonal skills.
Ability to function efficiently and effectively in a fast-paced, dynamic team environment.
Full Time
$71k-92k (estimate)
05/03/2024
05/16/2024
pplweb.com
SCRANTON, PA
7,500 - 15,000
1920
Public
BOB GRANITZKI
$5B - $10B
Transportation
PPL is an energy and utility holding company that engages in the generation, transmission, distribution and sale of electricity.
The following is the career advancement route for Regulatory Specialist positions, which can be used as a reference in future career path planning. As a Regulatory Specialist, it can be promoted into senior positions as a Regulatory Affairs Specialist II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Regulatory Specialist. You can explore the career advancement for a Regulatory Specialist below and select your interested title to get hiring information.
If you are interested in becoming a Regulatory Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Regulatory Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Regulatory Specialist job description and responsibilities
The regulatory specialist creates and maintains regulations for testing processes, the development phase, how production operates and the marketing and distribution for new products.
04/06/2022: Wilmington, NC
Coordinate and document internal regulatory processes, such as internal audits, inspections, license renewals, or registrations.
04/13/2022: San Antonio, TX
Certified regulatory affairs specialists typically collect and review marketing, legal, regulatory and licensing documentation, case files, studies, reports, etc.
02/13/2022: Manchester, NH
Responsible for filing necessary applications and handling all government interactions pertaining to the regulation process for products requiring governmental approval.
02/10/2022: Santa Fe, NM
works to help a company or organization meet all state, local, federal, international, and industrial regulations that apply to their products.
04/11/2022: Baton Rouge, LA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Regulatory Specialist jobs
Entry-level regulatory affairs professionals must have a bachelor’s degree.
02/23/2022: Chico, CA
Successful regulatory specialists are excellent writers, as they must write details and accurate reports for the evaluations they perform.
02/24/2022: Newport News, VA
Earn Regulatory Affairs Professionals Society certifications.
03/14/2022: Saint Paul, MN
On successful completion of the program, graduates can take up roles such as regulatory affairs specialists.
03/19/2022: Ann Arbor, MI
At conferences and forums, specialists develop their existing knowledge and learn about emerging regulations, standards, and guidance documents.
04/28/2022: Lowell, MA
Step 3: View the best colleges and universities for Regulatory Specialist.