You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential.
CNA seeks to offer a comprehensive and competitive benefits package to our employees that helps them - and their family members - achieve their physical, financial, emotional and social wellbeing goals.
For a detailed look at CNA's benefits, check out our Candidate Guide.
An individual contributor role that provides a high level of expertise in the administration, design, development, and integration of strategic, high-priority BI applications across the entire software development lifecycle (Agile). This role may also provide guidance to others to support the building of complex technical capabilities.
JOB DESCRIPTION:
Essential Duties & Responsibilities
Performs a combination of duties in accordance with departmental guidelines

• Participates in installing, configuring, upgrading and troubleshooting various BI applications that support data visualization and analysis. Applies technical knowledge on the utilization of these tools and best practices that should be employed.

• Working as a key Center of Excellence (CoE) team member, delivers results, creating value for the CNA brand, customers, and key internal stakeholders. Works with external (and offshore) resources as required.
• May lead or sub-lead the design, implementation and automation of data platform capabilities for the optimal needs of various systems and business requirements.

• Actively adheres to established quality and reliability standards, and ensures team adheres to the same quality and standards working in an Agile development environment.
• May lead or sub-lead the design or maintenance of automation scripts and tools for the purpose of BI platform administration, deployment, and performance tuning.
• Work with BI developers, data analysts and business stakeholders to understand and support their BI needs and requirements
• Researches, identifies and implements process improvements that address complex technology gaps.
• May lead or sub-lead the research and evaluation of new BI technologies and best practices that enable reporting, analytics, data science, and data management.
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies. Drives the evolution of CNA BI application development processes and standards.
• Applies machine learning to work as applicable.

May perform additional duties as assigned.
Reporting Relationship
Typically Director or above
Skills, Knowledge & Abilities

• Strong knowledge of relational database concepts, ETL/ELT, star schema, data modeling, etc..
• Strong troubleshooting and problem solving skills.
• Demonstrated curiosity to explore new BI technologies and solutions that can enhance business value and user experience.
• Expertise in Python scripting with a focus on process automation.
• Proficient in SQL in a business environment with large-scale, complex datasets.
• Strong communication and interpersonal skills and the ability to work effectively with peers and team members in a highly matrixed environment.
• Preferred experience in supporting and building solutions in Looker, ThoughtSpot, Tableau, Power BI and Qlikview, a plus.
• Preferred experience with Google Cloud Platform (GCP) and BigQuery, a plus.
• Preferred experience with the insurance industry, its products and services.
• Familiar with CI/CD Tools and methodologies

Education & Experience

• Bachelor's degree with Master's preferred in Computer Science, Information Technology, related discipline or equivalent work experience.
• Typically 5 years of experience in data, analytics or application development.
• 3 years of coding proficiency in at least one programming language (Python, Java, SQL).
• Experience using Agile methods preferred.
• Applicable certifications preferred (GCP, Data Engineering).

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CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact leaveadministration@cna.com.