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PMP is seeking a motivated, detailed, communicative, and personable professional to join our team as
Customer Care Supervisor , Valencia, CA.
Who We Are
Property Management Professionals LLC. (PMP) is an industry-leading Association management firm providing extraordinary services to common interest developments throughout Southern California, Arizona, Utah and Texas. PMP delivers a boutique-style level of service only a local management partner can, with the depth and breadth of support and training only seen at much larger management firms.
PMP is one of the fastest-growing management firms in each of our respective submarkets, which provides our team members a unique opportunity to develop and grow their careers. Our people-centric culture attracts and retains the industry’s top talent and has served as one of our competitive advantages, driving our growth and success over the past decade and a half.
To learn more about PMP and our unique company culture, we invite you to visit our social media platforms below:
Instagram/pmpmanage
facebook/pmpmanage
linkedin/company/pmpmanagement
Who We’re Looking For
PMP is looking for energetic, passionate, personable, and detail-oriented professionals to join our growing team. The right candidate will embrace change, celebrate innovation, and have an unwavering passion for providing extraordinary customer service to our valuable clients.
Position Description: As a Customer Care Supervisor , you'll lead and mentor a team, ensuring exceptional service delivery through effective communication with customers and continuous performance evaluation. Your responsibilities include overseeing training programs, analyzing data for insights, and fostering a collaborative environment to drive team success. The Customer Care Supervisor will specialize in Billing and Statement inquiries, Community Rules Review, Work-Orders/Repairs, complaints, HOA violations, and other HOA/property management-related tasks.
Position Duties:
Required Qualifications:
Knowledge, Skills, and Abilities:
Full Time
$96k-125k (estimate)
05/27/2024
06/15/2024
pmpmanage.com
Valencia, CA
100 - 200