Description. PMC Integrity LLC provides contact-center services to government and enterprise clients. We’re looking for an experienced Supervisor to coach, develop, and lead a team of Administrators (GC2s) while meeting quality and service goals. Supervise CSR work to ensure quality standards, deadlines, and procedures are met. correct errors and remove roadblocks. Evaluate performance. recommend discipline, PIPs, and terminations in partnership ...
Description. PMC Integrity LLC provides contact-center services to government and enterprise clients. We’re looking for an experienced Supervisor to coach, develop, and lead a team of Administrators (GC2s) while meeting quality and service goals. Supervise CSR work to ensure quality standards, deadlines, and procedures are met. correct errors and remove roadblocks. Evaluate performance. recommend discipline, PIPs, and terminations in partnership ...
