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Room Attendant (Courtyard by Marriott Midland)
$22k-27k (estimate)
Full Time | Business Services 3 Months Ago
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Platinum Companies is Hiring a Room Attendant (Courtyard by Marriott Midland) Near Midland, TX

Job Profile Summary:Provide neat, clean and stocked guest rooms according to Company and brand standards to maximize guest satisfaction and room revenue. Operate the hotel’s laundry equipment and ensure there is an adequate supply of linen available to meet the demand of the hotel. Ensure outstanding guest satisfaction and product quality in accordance Company and Brand standards. Work to achieve high customer service scores and all department goals through the maintenance and upkeep of guestrooms inclusive of amenities and assets. Welcome and acknowledge all guests in a professional manner. Possess technical knowledge and aptitude.
Essential Responsibilities and Duties include the following - Other Duties May Be Assigned:
  • Adhere to Company and Brand specific standards
  • Comply with all applicable federal, state and local laws and ordinances as they apply to the property, guests and associates
  • Adhere to safety and emergency procedures and policies (i.e. evacuation, first aid, etc.) to include removing all safety hazards
  • Maintain awareness of suspicious activities or persons. Report such activity immediately to management
  • Promote the property through goodwill, courtesy and a positive attitude
  • Be proficient in all housekeeping and guest service operations
  • Anticipate and address guests’ service needs and assist individuals with disabilities
  • Enter guestrooms following all procedures including safety for gaining access, and ensuring vacancy before entering in accordance with Company and Brand standards
  • Ensure safe handling, usage and storage of chemicals, linen and equipment etc.
  • Clean bathroom and guest area according to Company and Brand standards
  • Remove trash, dirty linen and rooms service items in rooms and public areas
  • Make beds, vacuum carpet, and mop bathroom floor, dust all furniture and fixtures
  • Replace linens and replenish bathroom and guest room amenities and promotional materials
  • Check that all appliances are present in the room and in working order
  • Review and follow procedures to report equipment, furnishing and supplies in need of repair
  • Review and follow procedures on Brand and Company Energy Conservation Program
  • Replace light bulbs and inform maintenance of any repairs necessary
  • Have complete understanding of the proper layout of furniture and amenities of each room type. Visually inspect room for cleanliness and appearance, correct deficiencies
  • Maintain assigned equipment. Empty vacuum bags. Report any problems with your equipment to your supervisor and or maintenance immediately
  • Ensure laundry chute is secured at all times
  • Assist and schedule linen counts for inventory control
  • Operate and monitor washing, drying and machinery including adding chemicals and lint traps.
  • Transport and replenish linens from laundry room to storage and guest rooms.
  • Sort, wash, dry, and fold linen.
  • Turn in, and log lost and found items to housekeeping manager
  • Sign and secure room keys according to Company standards
  • Restock housekeeping carts
  • Set heating/cooling equipment and radio on proper settings.
  • Self-inspect guestrooms as directed
  • Practice energy conservation at all times
  • Assist in regular inventory count and processes
  • Keep company business including but not limited to, financials, personnel, guest and customer data strictly confidential
  • Other duties as assigned
  • Perform other duties as assigned
Qualifications & Requirements:
  • Able to communicate effectively with other employees and guests
  • Proficient in English. Bi-lingual a plus
  • Adaptable and willing to assist other departments in time of need
  • Professional appearance and grooming must be adhered to at all times.
  • Uniforms must be worn according to Company and Brand standards
  • Ability to attend and complete required Company and Brand training
  • Ability to work a flexible schedule; nights, weekends, holidays, flex-shifts
  • Move, lift, carry, push, pull and place objects weighing less than or equal to 20 pounds without assistance.
  • Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
  • Stand and walk for an extended period of time.
  • Move up and down stairs, elevators and or service ramps
  • Work a flexible schedule
  • Be organized and work well in a fast paced team environment
  • Have an outgoing personality
  • Previous housekeeping experience preferred
  • High School Diploma preferred
  • To perform this job successfully, an individual must be able to perform duties and meet requirements satisfactorily
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Job Summary

JOB TYPE

Full Time

INDUSTRY

Business Services

SALARY

$22k-27k (estimate)

POST DATE

02/20/2023

EXPIRATION DATE

05/29/2024

WEBSITE

platinumcos.com

HEADQUARTERS

NASHVILLE, TN

SIZE

50 - 100

FOUNDED

1975

CEO

MITCH PATEL

REVENUE

$10M - $50M

INDUSTRY

Business Services

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The job skills required for Room Attendant (Courtyard by Marriott Midland) include Laundry, Housekeeping, Customer Service, Guest Service, Communicates Effectively, etc. Having related job skills and expertise will give you an advantage when applying to be a Room Attendant (Courtyard by Marriott Midland). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Room Attendant (Courtyard by Marriott Midland). Select any job title you are interested in and start to search job requirements.

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If you are interested in becoming a Room Attendant, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Room Attendant for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Room Attendant job description and responsibilities

Maintain the condition of the make-up room trolleys, stack up linens and stationery for usage.

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Clean, dust, polish and vacuum to make sure guest rooms and bathrooms meet hotel standards.

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They ensure all rooms are clean and they address guest’s queries politely and knowledgeably.

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Cleaned numerous rooms Provided excellent customer service Shampoo carpet and dispatching.

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Dining room attendants should have a neat, clean appearance, a pleasant manner, and the ability to follow directions.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Room Attendant jobs

There are generally few education and training requirements to become a room attendant.

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Creating an Atmosphere of Positive Evolution.

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Celebrate Success and Learn to Deal With Failures.

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Learn the basics, then move on to bigger things.

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Step 3: View the best colleges and universities for Room Attendant.

Calvin University
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