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This Process Coordinator position provides advanced project, system and operational support to all Check & Processing Services (CPS) teams within the Bank. Facilitates operations for Day 1 and Day 2 Check Processing (Item Processing, Research/Adjustments, Exceptions, Returns), Account Reconcilement Plan (ARP), Positive Pay, Centralized Teller Balancing and Statement & Print. Provides consultation, issue resolution, and reporting on tracked issues and production performance. Compiles performance metrics and financial reporting. Analyzes operations data to recommend process improvement opportunities. Ensures timely completion and effective delivery of systems and operational projects by managing the project life cycle through discovery, requirements development, test case development, test execution and defect remediation. Performs a number of system administration, maintenance, and operational tasks in order to streamline business activities. May provide guidance to less experienced associates in the work group.
This is a hybrid position that will require working from the office at a minimum of 3 days a week
Responsibilities:Additional Preferred Qualifications
Full Time
$68k-88k (estimate)
05/03/2024
05/16/2024
firstcitizens.com
MILWAUKEE, WI
3,000 - 7,500
1898
RALPH GARCIA
$1B - $3B
Banking
For more than 100 years, Raleigh, N.C. -headquartered First Citizens Bank has helped customers do more with the money they earn, save and invest. Along the way, weve built our company on such timeless values as integrity, hard work and taking the long-term view. In 1898, First Citizens began as the Bank of Smithfield in Johnston County, N.C. From a single office, First Citizens has grown to more than 550 branches in 19 states. First Citizens today is a full-service banking institution with more than 6,500 employees. Our parent company, First Citizens BancShares, Inc. (NASDAQ: FCNCA), has more ...
than $35 billion in assets. First Citizens is now the countrys largest family-controlled bank, with a record of stable leadership few institutions can rival. First Citizens offers: Traditional banking services. Essential business and professional services. Wealth management capabilities. Hundreds of branches and ATMs, a full-service telephone bank and sophisticated online and mobile banking offerings. For over 120 years, customers have trusted First Citizens with their money and their futures. And thats a trust weve always taken seriously. For every First Citizens customer, now and in the future, we make a simple promise: We will always live and work by the values that have distinguished First Citizens since the day we opened our doors. Forever First is our commitment to the people, businesses and communities who rely on us to be the best bank we can be. As we say, Money isnt everything. But so much depends on what you do with your money. First Citizens Bank. Forever First. Visit firstcitizens.com or call toll-free 1.888.FC DIRECT (1.888.323.4732). Equal Housing Lender Member FDIC
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