Server Assistant (Food Runner/Busser)-

Job brief

We are looking for a Server Assistant to join our team and facilitate collaboration between our kitchen and wait staff.

Server Assistant responsibilities not only include setting tables and removing used dishes and utensils, but ultimately, you will ensure our guests have a high-quality dining experience by serving their food in a timely and accurate manner.

Responsibilities

• Deliver food orders from the kitchen to customers’ tables rapidly and accurately

• Act as the contact point between Front of the House and Back of the House staff

• Communicate food orders to chefs, paying attention to priorities and special requests (e.g. food allergies)

• Assist the wait staff with table setting by gathering and placing appropriate tableware, eating utensils and napkins

• Ensure food is served in accordance with safety standards (e.g. proper temperature on burgers or steaks)

• Check in with customers and take additional orders or refill water, as needed

• Remove dirty dishes and utensils and take to the dishwasher area

• Answer guests’ questions about ingredients and menu items

• Inform restaurant staff about customers’ feedback or requests (e.g. when they ask for the check)

• Any specific assignments by management incidental to the performance of work required

Requirements and skills

• Understanding of hygiene and food safety rules

• Physical ability and stamina to carry heavy trays of approximately 35 pounds or more and stand for long hours each shift

• Availability to work various shifts, including weekends, nights and holidays

• Multi-tasking abilities

• Good oral communication skills

• Ability to remain calm and professional in a fast-paced work environment