Pinehurst Surgical Clinic PA is Hiring a Check-In Representative- Part-time (Evening) PAS I Near Pinehurst, NC
SUMMARY: A Patient Access Representative I (PAS I) is responsible for helping patients gain access to medical treatment facilities. The job description for a patient access representative will include communicating well with members of the public and accurately recording data. Responsible for providing quality and efficient customer service to our patients. POSITION REQUIREMENTS: Check-in
Greet patients and their caregivers on arrival
Collect accurate information such as patient demographics and insurance information
Relay information to relevant staff members
Collect copays and balances as required or instructed
Assist patients with questions, concerns, and issues
Give out appropriate paperwork including but not limited to face sheet, MIPS, and PHI
Other duties as assigned by manager, leads, or other superiors to limit downtime
End of Day
Balance daily transactions
Add up all receipts and balance with monies received for the day
Write deposit for monies collected
Print out daily transactions and reports
Requirements PREFERRED QUALIFICATIONS:
Experience in a clerical position preferred
High school diploma or equivalent
Knowledge of medical terminology and insurance plans is beneficial
Proficiency in Microsoft Office and data entry systems
Knowledge and understanding of billing and payment procedures, rules & regulations of contractual and non-contractual insurance carriers
Ability and understanding of how to use ICD-10, HCPCS, and CPT coding books and or applications
Ability to multitask and maintain strong attention to detail
Ability to speak clearly and concisely with pleasant attitude, and present a neat appearance
PERSONAL CHARACTERISTICS:
Compassionate and patient
Professional demeanor
Excellent communication and interpersonal skills
Strong administrative and organizational skills
Listens well and devotes full attention to patients and medical professionals