Pinehurst Surgical Clinic PA is Hiring a Cast Tech - CMA RMA CNA Near Pinehurst, NC
Job Type
Full-time Description SUMMARY: The cast tech (CMA RMA or CNA) works the same job duties as our clinical staff which are multi-skilled health professionals who work interdependently with other healthcare professionals to provide quality healthcare to the patient. They are trained to perform both administrative and clinical skills. The goal of the Clinical staff is to optimize outcomes and improve the quality of life for patients through efficient, cost-effective care. The Cast Tech will also be assigned to casting. PREFERRED QUALIFICATIONS:
Graduation from an accredited Medical Assisting Program
Current Certification or Registration with no restrictions
Current BLS Certification
Knowledge of infection control, sterile technique and basic health and safety precautions applicable for work in a clinic setting
Use and apply medical terminology appropriately
Thorough knowledge of general clinical principles, methodology and measures for outcomes
Administrative skills necessary to effectively manage office practice
Medical and/or surgical experience preferred
Requires ability to stand for up to eight hours a day, bend, reach, squat, kneel, move, lift of patients and/or equipment up to 50 lbs.
Cast Tech experience preferred.
PERSONAL CHARACTERISTICS:
High energy level
Strong interpersonal skills; tactful
Ability to relate sensitively to patients needs
Excellent telephone skills and etiquette
Maintains confidentiality
Uses discretion and sound judgment
Ability to establish credibility with physicians, staff, and patients
Ability to multi-task; resourceful and well organized; takes initiative
Always mindful of quality improvement and cost efficient care
Team player
Ability to maintain positive attitude
Well-groomed
ORGANIZATIONAL RELATIONSHIPS: Accountable to the Department Manager Requirements Patient Satisfaction/Responding to Patients:
Appropriately schedules time off/Limit unscheduled absences
Respond to telephone inquiries relating to department services.
Return patient calls promptly.
Notify Patient of test results in a timely manner per clinic/department policy
Provide clean and comfortable environment for patients.
Perform all duties in a timely and efficient manner.
Schedule follow-up injections as needed
Prepare patients for examinations, procedures and give follow up injections
Greet and arrive the patient
Follow patient verification protocol
Provide high level of customer service
Accurately obtain and record medical histories verify all allergies, medications, and vital signs per clinic and department protocol
Order, collect and prepare laboratory specimens as needed
Explain treatment procedures
Ensure proper consents have been signed prior to the procedure by both the patient and MD
Draw up and/or give injections as ordered by MD
Apply casts as directed by MD
Assist the physician during examinations and procedures as needed
Provide educational materials and aftercare instructions
Supply proper equipment
Applies universal precautions and maintain a sterile field as appropriate for procedures
Prepare dressings
Clean and dress wounds by order of physician
Take photographs
Remove staples or sutures
Prepare and administer medications as directed
Order x-rays, cultures
Respond to prescription requests/refills
Perform other clinical functions as delegated and supervised by the physician
Escort patient to the secretary, patient access service associate, or financial counselor
Prepare pathology form, cup collection label, log and record per policy
Recognize and respond to emergencies per policy
Perform administrative duties as directed
Document patient communications and treatments accurately and appropriately
Answer telephones and respond to clinical voice mail messages per policy
Obtain prior authorization for medications
Manage KPI/IPF reports including duplicate medication and medical reconciliation