As defined under the Americans with Disabilities Act, this classification may include any of the following tasks, knowledge, skills, and other characteristics. This list is ILLUSTRATIVE ONLY and is not a comprehensive listing of all functions and tasks performed by incumbents of this class. Work assignments may vary depending on the department’s need and will be communicated to the applicant or incumbent by the supervisor.

• Researches, coordinates and develops materials for use in training staff and educating clients on procedures, rules, regulations, forms, requirements and equipment for area of assignment;
• Assists management in the identification of training needs for staff and education for clients;
• Collects, compiles, prepares, updates and assembles training and presentation materials and manuals;
• Designs new training and education materials and/or updates materials on a regular basis;
• Conducts initial training/orientation for newly hired staff to increase understanding of procedures and position responsibilities;
• Delivers training to classes and individuals through lectures, demonstrations, exercises and workshops;
• Conducts continuing education to comply with changes in federal, state and local regulations, policies and procedures, and to resolve specific performance deficiencies;
• Coordinates and investigates compliance with federal, state and/or local policies, laws and regulations and conducts quality control audits and reports on findings;
• Participates in the review of productivity levels for activities and staff, analyzes problem areas, identifies training needs and recommends solutions to management;
• Assesses implementation of policies and/or procedures and makes recommendations to management regarding changes and/or supplemental training;
• Provides additional training as needed, under management direction;
• Serves as the technical advisor for interpreting federal, state, and County policies, laws, rules and/or regulations governing are of assignment;
• Compiles statistical data and prepares reports for area of assignment for presentation to management and the Board of Supervisors;
• Develops and evaluates student surveys/assessments on training/education provided;
• Coordinates and maintains training/education materials, audio-visual equipment, laptops, tablets and supplies utilized for training and education;
• Maintains manual and computer-based documentation on training and/or education conducted, competency checklists and assessment files.

1. Minimum one (1) year experience facilitating training, public speaking, or leading group sessions or meetings.
2. Minimum one (1) year experience coordinating and organizing projects to meet program requirements, (i.e. writing reports, meeting deadlines, working with partners/stakeholders).
3. Minimum one (1) year direct service experience working with individuals with substance use and/or mental health disorders.
4. Minimum three (3) years experience with PowerPoint, Word, Excel, Outlook, and other electronic software and data management systems.
5. Possess a Mental Health First Aid (MHFA) Trainer Certification.