You haven't searched anything yet.
Position Summary-Full Time
Operations Team Leader is responsible for the day to day teller operations of the branch.Ensures customers are served promptly and the department balances at the end of each business day.Must utilize knowledge and experience in exercising discretion and independent judgment in resolving problems and answering questions. Coordinates and oversees the implementation of Bank programs.
Responsibilities/Duties:
·Exercises the usual authority of a leader concerning the implementation of communication of corporate policies, programs and objectives related to the staffing, training, performance, promotions and career development of staff members.The emphasis is to ensure a customer focused staff that is compliant.
·Responsible for the direct supervision of the teller and senior teller staff.
·Responsible for the scheduling process of tellers.
·Approve teller transactions.
·Responsible for the opening and the closing of the branch.
·Balance all aspects of the branch such as cash, cash advance, vault, discipline, training & development and motivation of staff.
·Research and resolve teller differences.
·Perform the employee evaluation process for the teller department.
·Perform teller functions when not directly supervising.
·Evaluate and focus on the strengths and weakness of the teller staff and provide ongoing training and coaching.
·Conducts daily/weekly operations meetings with staff.
·Attends regularly scheduled meetings with Branch Sales Coordinator.
·Works in concert with the Branch Sales Coordinator to ensure attainment of the branch sales goals.
·Communicate, support and participates in outbound sales events.
·Provides timely reports and accurate monitoring of relevant data.
·Performs other duties as assigned.
Skills/Abilities Required:
·Previous experience in teller work direction in the teller department and banking experience required.
·High level of customer service skills.
·High school diploma or equivalent.
EOE-Females/Minorities/Protected Veterans/Individuals with Disabilities
Full Time
Banking
$53k-66k (estimate)
05/18/2024
07/17/2024
emarquettebank.com
AURORA, IL
200 - 500
1945
Public
SOLEDAD ALBERTOS
$50M - $200M
Banking
Marquette Bank provides loans, mortgages, insurance planning and wealth management services to residential and commercial sectors.
The job skills required for Operations Team Leader include Customer Service, Leadership, Scheduling, Communication Skills, etc. Having related job skills and expertise will give you an advantage when applying to be an Operations Team Leader. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Operations Team Leader. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Operations Team Leader positions, which can be used as a reference in future career path planning. As an Operations Team Leader, it can be promoted into senior positions as an Operations Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Operations Team Leader. You can explore the career advancement for an Operations Team Leader below and select your interested title to get hiring information.