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Pet Emergency & Specialty Center East is seeking a Lead customer service representative to join our team!
**Veterinary field experience is required for this role.
In this role, you are an ambassador to our clients and your main focus is to ensure that our client’s needs are met in a timely manner while demonstrating a sincere compassion for our clients and patients. You are the liaison between the client and the medical staff and are responsible for maintaining a smooth and efficient workflow between the front office and the technical staff. You will be performing public relations and clerical responsibilities and must be detail-oriented and work well under pressure.
Hourly Wage: $21-$23/hr depending on experience and skillset.
Schedule: 10 hour shifts (Swing/Overnight/Weekend shifts)
Essential CSR Job Functions:
The ideal candidate will have a positive and professional attitude, strong business and interpersonal skills, and have knowledge of commonly used veterinary terminology (e.g. terms of anatomy, physiology, diseases, tests, etc.) in order to accurately communicate with clients.
Why work at Pet Emergency & Specialty Center East County?
We are a busy emergency/specialty hospital that takes pride in providing the best customer service and veterinary medicine in the county! We promote an emotionally intelligent work environment and strive to maintain a positive work-life balance.
We invest heavily in our employees' long-term growth and happiness. We offer a wonderful benefits package including medical, vision, dental and life insurance, paid time off, and continuing education, generous pet care discounts, 401K, and much, much, more!
Full Time
$47k-63k (estimate)
04/27/2024
06/26/2024