Why Work Here?

State of the Art facility, Great team atmosphere, Close to America's best beaches, Disney, Tampa, and Orlando!”

HAPPY. HEALTHY. HEALED.

Be the healer you want to be at Veterinary Healthcare Associates.

What you get:

· Flexible work week

· Paid Time Off

· Continuing Education

· Growth opportunities

· Uniforms provided

· Insurance benefits

· Retirement Savings – 401k with match

· Gym membership

· Amazing Pet Health Discount benefits for team members

· Opportunity to work with a team of incredible professionals from technicians to specialists

· Beautiful, state of the art facility with access to the tools you need

· Shift differential for overnight / weekend shifts

· Inspirational vision and value-driven culture of ‘Helping People by Helping their Pets!’

Who we are:

Veterinary Healthcare Associates is a veterinarian owned small animal practice that encourages a self-directed and entrepreneurial work environment. For over 30 years, VHA has proudly served the Central Florida community by delivering outstanding patient care and unmatched client service. Our practice offers a diverse and challenging caseload and the tools and equipment to manage them. Our fast-growing, progressive, AAHA accredited 10 doctor emergency, specialty referral, and primary care practice. Our team has a place for everyone - full-time and part-time.

Client Service Representative:

The Client Service Representative (CSR) has the ability to be a team player, multitask, quickly prioritize, problem solve, and handle stressful situations while maintaining a positive outlook. The CSR is the client’s first contact when calling or visiting the practice and as such represents the professional image of the practice to callers and visitors. The CSR answers telephones, greets clients, prepares patient files, and escorts clients and patients to exam rooms, receives and relays client correspondence, updates client financial records. The exceptional CSR has the ability to diffuse negative client situations and foster client bonding.

Excellent written and oral communication, basic math skills and computer literacy is a must along with a dedication to lifelong learning and continuous improvement.

Who you are:

· A compassionate Client Service Representative with fantastic communication skills who wishes to be a trusted guide for our ‘hero’ pet parents.

· A passionate team member who is committed to changing the world, one pet at a time!

· A driven leader focused on outcomes.

· An honest caring person who strives for a client experience unlike any other.

· An innovator with a lifelong hunger for learning and development.

· Minimum two years experience as Client Service Representative preferred.

An individual with an unwavering commitment to our core values:

· Compassion

· Integrity

· Communication

· Excellence

· Teamwork

· Empowerment

What are you waiting for? Your search is over! You have found The VHA Way.

For more information, please visit us at www.vhavets.com or contact Human Resources at 863-324-3340

Learn more about the VHA Way: https://youtu.be/gGrkq-uoAX4

Veterinary Healthcare Associates (VHA) is committed to a diverse work environment in which all individuals are treated with respect and dignity. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, creed, sex, age, disability, genetic information, marital status, citizenship status, sexual orientation, gender identity or expression, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. VHA is pleased to provide such assistance and no applicant will be penalized as a result of such a request. We are an Equal Opportunity Employer and a Drug Free Workplace.