The Jason Banitt - Farmers Insurance Agency in Winona seeks a full-time Customer Service and Sales Representative (CSSR). This position offers the opportunity for growth within the agency along with paid training. Hours are generally 8-5 M-F.

Annual Base Salary Commission Bonus Opportunities

Paid Time Off (PTO)

Health Insurance

Dental Insurance

Vision Insurance

Hands on Training

Tuition Reimbursement

Mon-Fri Schedule

Career Growth Opportunities

• Answering phones and assisting walk-in customers
• Review renewal business and identify appropriate follow-up action based on degree of change
• Cross-sell/up-sell products to existing customers
• Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions take
• Solicit, sell, and negotiate new business policies
• Assist with the annual review process by contacting customers and preparing personalized customer coverage recommendations based on customers' need
• General customer service duties as presented
• Performs other duties as assigned

• Solid background in customer service skills
• Outstanding written and verbal communication skills
• Strong organizational skills with attention to detail
• Outgoing personality and excellent phone etiquette
• Insurance industry experience preferred but not required
• Must sit for and pass the state of Minnesota insurance licensing exams (if not presently licensed)
• Proficient in operating personal computers and performing routine calculations
• Experience with Microsoft Office applications
• Adhere to company and agency policies and guidelines