2 event concierge Jobs in birmingham, al
Renaissance Ross Bridge Golf Resort & Spa is Hiring an Event Concierge Near Birmingham, AL
- Provide exceptional customer service by being identifiable and accessible at all times, ensuring guests' needs are promptly addressed.
- Decrease response time from guest contact to fulfilling their needs, demonstrating a proactive and attentive approach to customer service.
- Promote in-house facilities and have a comprehensive understanding of all hotel amenities and their hours of operation to assist guests effectively.
- Confer with the Host/Hostess of each function to ensure that all event specifications have been met, ensuring a seamless event experience.
- Familiarize yourself with each group, including knowing the contact person, meeting agenda, and any specific requirements to provide personalized service.
- Assist the Director of Event Operations and Event Services Manager with last-minute pop-ups, changes, or requests, ensuring flexibility and adaptability.
- Maintain constant communication with the Director of Event Operations and Event Services Manager to stay informed and updated on event details.
- Review the Banquet Event Order (BEO) with guests, discussing event times, locations, attendance guarantees, and other relevant details.
- Attend BEO Meetings as necessary to stay informed and prepared for upcoming events.
- Be available to handle various event setup tasks, such as arranging easels, sign placements, registration tables, and small meeting setups.
- Actively solicit feedback from guests to identify opportunities for improving guest services and satisfaction.
- Participate actively in the Guest Response Program, addressing guest concerns promptly and effectively.
- Issue and follow up on Work Orders to ensure timely completion of maintenance and service requests.
- Report gratuities by company guidelines and federal regulations.
- Observe all requirements, training, and restrictions set forth by the ABC board, ensuring compliance with legal and regulatory standards.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
Job Summary
Full Time
$33k-44k (estimate)
02/03/2024
05/26/2024
The job skills required for Event Concierge include Customer Service, Guest Service, etc. Having related job skills and expertise will give you an advantage when applying to be an Event Concierge. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Event Concierge. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Event Concierge positions, which can be used as a reference in future career path planning. As an Event Concierge, it can be promoted into senior positions as a Concierge Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Event Concierge. You can explore the career advancement for an Event Concierge below and select your interested title to get hiring information.
If you are interested in becoming a Concierge, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Concierge for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Concierge job description and responsibilities
The role of personal concierge comprises various tasks like paying household bills, housekeeping, organizing events, making reservations at the hotels and restaurants, moving stuff through relocation, etc.
02/06/2022: Huntington, WV
Other roles and duties of a corporate concierge are to provide personal assistance, social activities, dinner reservation, buying tickets, and making deals with clients.
01/03/2022: Dayton, OH
A concierge acts as a local expert for guests at hotels.
02/08/2022: Monroe, LA
Concierges provide excellent customer service to all hotel guests throughout their stay.
03/01/2022: Amarillo, TX
Concierges use customer service skills to anticipate and meet guests’ needs.
01/18/2022: South Bend, IN
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Concierge jobs
Concierge should reflect a familiarity with how businesses operate.
02/18/2022: Santa Cruz, CA
Concierges must be approachable, empathetic, diplomatic, even-keeled, patient, and discreet.
01/10/2022: Saint Petersburg, FL
A great Concierge doesn’t care how much money they have or how they look, they provide the same quality of service to all their guests.
02/02/2022: Stamford, CT
A great Concierge will tailor every aspect of their guest’s or client’s request down to the last detail.
12/12/2021: Detroit, MI
A concierge should also have extensive knowledge about the local area, perhaps even building relationships with managers at top restaurants so they can secure hard-to-get reservations.
12/15/2021: Brownsville, TX
Step 3: View the best colleges and universities for Concierge.
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