. Job Title. Guest Service Agent. . Company. Shamin Hotels. . Organizational Structure. . Department. Operations. Reports To. Front Office Manager. Supervision. None. Pay Structure. Hourly. Paid Bi-weekly. . Position Overview. . The Guest Service Agent is responsible for. checking guests in and out of their rooms. They work with guests both in-person and online to reserve their rooms, answer any questions they have about the hotel and provide det...