Benefits Client Service Representative I at Paylocity in Meridian, Idaho, United States Job Description Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it's career development you desire, we provide that, too At Paylocity, people matter most and have always been at the heart of our business. Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations. Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us Position Overview: Not an expert in benefits? No problem We will train you to be a SME in the Paylocity Benefits platform as you grow with our team. The Benefits Client Service Representative will act as the primary point of contact for an assigned base of Benefits clients, serving as their dedicated resource for benefit product support. Our team looks to exceed client expectations daily so timely and efficient response to their support needs is imperative. Location: Meridian, ID Compensation: Starting at $20.00/hour Reports To: Manager Support Schedule: Monday - Friday, 9:00am - 6:00pm (MST) Responsibilities: Administer technical and non-technical support to clients in an effort to facilitate their use of Benefits. Apply critical thinking and problem-solving skills to trouble-shoot and resolve benefit questions for your clients. Research and resolve client issues in a timely manner, drawing resources from internal departments when necessary. Provide prompt courteous service to all external and internal customers. Facilitate client meetings. Work overtime as needed, especially during Fall/Winter open enrollment season. Partner with clients to ma To view full details and how to apply, please login or create a Job Seeker account