The Field Service Technician at Aqua-Chem is responsible for providing on-site technical expertise and service during pre-and post-installation of water purification equipment for Aqua-Chem's diverse customer base.
The individual will provide an ongoing interface with the customer and act as a technical consultant to assure our equipment operates both efficiently and economically, resulting in maximum operational uptime in our customer's facilities. The Field Service Technician is the face of Aqua-Chem to our customer, integral to meeting our customer satisfaction goals.

Schedule:  FT

Location: Remote, traveling within the United States

Pay Range:  Dependent on Experience

Benefits: Group Medical, Dental Vision, 401(k) Match, Paid Vacation, Paid Holidays, and Paid Sick Time. Employer Paid Benefits: STD, LTD, Life AD&D

Essential Duties:

• Provide technical service and support to our client base in their water production facilities
• Solve technical problems related to water treatment equipment, and recommend solutions and/or modification to equipment or operational protocol as required
• Performs most complex installations, repairs, troubleshooting, performance testing and/or modifications of equipment at job site.
• Assigns, instructs and oversees customers (or subcontractors) in the performance of technical duties.
• Maintains sound working relationships and liaison with customer's personnel to maintain the image of the Company and its products.
• Conducts theoretical and practical customer specific training accompanied by Subject Matter Experts.
• Must have ability to travel - generally by air and utilization of a rental car extensively for position (valid DL required)
• Work within a team environment at customer facilities to solve operational issues, commission equipment, and provide consultative support.
• Become a valued extension of the customer's team.
• Other duties as assigned.

Education/Experience:

• High School Diploma, or GED required.
• Minimum of two (2) years technical training/experience
• Understanding of PID loops and basic tuning parameters.
• Understanding of various water purification process operations
• Understanding of hydraulic and pneumatic systems
• Read and understand drawings, including Electrical Schematics, PFD's and PI&D's
• Install, setup, and troubleshoot 4-20ma instruments.
• Demonstrated mechanical /electrical aptitude
• Demonstrated ability to work within various customer environments, understanding that he/she is the face of Aqua-Chem to our markets.
• Basic understanding of water chemistry
• Experience with water purification equipment and processes

Requirements:

• Must be experienced with PLC's, HMI's, and VFD's, with a minimum 5 years of experience with proven skills of uploading/downloading & simple program modifications.
• Demonstrated ability to be a self-starter, and able to adapt and change to given circumstances at customer facilities.
• Must be able to travel up to 80% both domestically and internationally. Ability to obtain and keep a valid passport.
• Able to work overtime as required.

*This description indicates the general nature of the tasks and responsibilities required of positions given this classification. It is not intended as a complete list of specific duties and responsibilities. Nor is it intended to limit or modify the right of management to assign, direct, and control the specific duties of individuals performing this function. The Company reserves the right to change, modify, amend, add to or delete from any section of this document as it deems, in its judgment, to be proper. This description supersedes any previous description for this position. This description supersedes any previous descriptions for this position.

**Aqua-Chem provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.