Overview. The Coordinator of Advocacy & Member Engagement provides oversight to the organization’s members and family advisory board and associated advisory board committees. This position works collaboratively with OPWDD Officials, legislators and their staff, and the CCO advocacy committee, in carrying out their responsibility to the develop and implement Care Design NY advocacy initiatives. The coordinator is responsible for developing relatio...
Overview. The Technical Lead manages the development of software applications and data processes to support the organization's goals and operations. They are also responsible for managing the Software Development team and performing the duties of Scrum Master across the department. . At Partnership Solutions, our work is performed in support of, and on behalf of, Care Design NY and Partners Health Plan. As their administrative arm, we share in a ...
Overview. Under general direction, the Help Desk Technician is responsible for supporting the stable operation of all agencies' supplied computers and printers. This includes installing, configuring, maintaining, and optimizing all agency-provided equipment and printer hardware, software, smartphones, VOIP phones, and communication links while ensuring minimal downtime. This person will also diagnose, resolve, and document hardware and software p...
Overview. The IT Project Manager is critical in planning, coordinating, and managing a variety of projects within the Information Technology department for Care Design NY and Partner’s Health Plan. These projects may involve system upgrades, software implementations, process improvements, or business process re-engineering. The individual in this role will define an overall strategy and approach, ensure projects are completed successfully, and re...
Overview. Under general direction, the Help Desk Technician is responsible for supporting the stable operation of all agencies' supplied computers and printers. This includes installing, configuring, maintaining, and optimizing all agency-provided equipment and printer hardware, software, smartphones, VOIP phones, and communication links while ensuring minimal downtime. This person will also diagnose, resolve, and document hardware and software p...
Overview. The Behavioral Support Specialist, in conjunction with the Director of Care Management Specialized Services and the VP of Healthcare Management and Clinical Support, will work collaboratively to support the department and a wider group of organizations with the overall approach to Behavioral Health Services. The Behavioral Support Specialist works collaboratively with Care Design NY (CDNY) Care Coordination/Health Home (CCO/HH) and Part...
Overview. The Enrollment Specialist is the initial point of contact for people inquiring about and seeking care management information and support from Care Design New York. The Enrollment Specialist ensures a suitable entry into services and a smooth hand-off to care management staff. Responsibilities include but are not limited to assisting with eligibility, gathering documentation, interfacing with OPWDD's Front Door staff, and acting as a lia...
Overview. The Enrollment Coordinator will serve as the initial point of contact for the enrollment function of the agency. As such, it is imperative that this role can effectively assess, and triage callers need to the appropriate source. Excellent customer service skills are required of this position to ensure a prompt, kind, and helpful experience for the caller. . At Partnership Solutions, our work is performed in support of, and on behalf of,...
