5 application coordinator Jobs in somerville, ma
Mass General Brigham is Hiring an Application Coordinator Near Somerville, MA
We recognize that increasing value and continually improving quality while maintaining an inclusive focus are essential to organizational excellence, and we invite you to join us on this journey. The work we do in Digital is a strategic imperative, and there is a strong and growing understanding of how together we will transform Mass General Brigham in innovative and impactful ways.
The OpportunityThe Application Coordinator reports directly to the Digital Home Health Application Manager. The person in this role will focus on the Epic Clinical and Business Applications that support home care and hospice departments within Mass General Brigham. S/he is part of a team dedicated to configuring, building, testing and activating the Home Health application. This role also consists of remote support of trouble tickets, telephone support, and remote sessions.
Position SummaryThe Application Coordinator reports directly to the Digital Home Health Application Manager. The person in this role will focus on the Epic Clinical and Business Applications that support home care and hospice departments within Mass General Brigham. S/he is part of a team dedicated to configuring, building, testing and activating the Home Health application. This role also consists of remote support of trouble tickets, telephone support, and remote sessions
Principal Duties And Responsibilities
- Act as part of a team of software application and workflow experts to provide design & build expertise to analyze organization's current business practices and translate them into configurations and workflows, for successful product implementation
- Ability to help guide decisions using application knowledge and analysis in a timely fashion
- Participates in peer review for quality assurance of team member build, and assists with onboarding & mentoring of new team members
- Works closely with end users to document business requirements, and translates those requirements into functional specifications and/or system build/configuration for the software application
- Develops and executes test plans and performs other software quality assurance tasks
- Provides ongoing support of the software applications by identifying and resolving issues, and escalating as needed for timely resolution
- Provides high quality, customer-focused services
- Runs reports, updates tables and performs other tasks associated with the ongoing operation of the software environment
- Participates in regular team meetings to discuss team activities, issues and updates
- Acts as team delegate/representative at department, project or other meetings, as assigned
- Participates as needed with review of the training curriculum and end user documentation for the applications user community
- Uses the Mass General Brigham values to govern decisions, actions and behaviors. These values guide how we get our work done: Patients, Affordability, Accountability & Service Commitment, Decisiveness, Innovation & Thoughtful Risk; and how we treat each other: Diversity & Inclusion, Integrity & Respect, Learning, Continuous Improvement & Personal Growth, Teamwork & Collaboration
- Other duties as assigned
- Bachelor’s Degree required
- 5 years of healthcare information technology experience
- A combination of education and experience may be substituted for requirements
- Must obtain Certification as outlined by program requirements
- Experience in the development, support or operation of software applications in a healthcare setting
- Excellent oral and written communication skills
- Strong interpersonal skills to effectively communicate with both technical and non-technical staff
- Demonstrated analytic and problem-solving skills
- Ability to learn quickly
- Knowledge of Microsoft Office 365 and other popular office productivity solutions
- This position requires occasional local travel to MGB sites, vendors, and/or conferences
- On-call coverage expected as business needs dictate
- Hospital work environment working conditions include possible exposure to diseases or infections and may require safety gear (PPE) such as gloves and mask.
- Normal office working conditions. The noise level in the work environment is quiet to moderate.
- While performing the duties of this job, the employee is frequently required to sit; talk; or hear; use hands to finger; handle; or feel; reach with hands and arms. The employee is occasionally required to stand; walk; and stoop; kneel; or crouch. The employee must frequently lift and/or move up to 5 pounds and occasionally lift and/or move up to 20 pounds.
- Specific vision abilities required by this job include close vision, distance vision and depth perception.
- No direct reports; may indirectly provide leadership and guidance to less seasoned and new staff
- No direct budgetary responsibility
- Demonstrates fiscal responsibility by effectively using Mass General Brigham Resources
Other LocationsMA-Somerville-MGB Assembly Row
Work LocationsMGB Remote See Posting for Details
JobBusiness and Systems Analyst
OrganizationMass General Brigham
ScheduleFull-time
Standard Hours40
ShiftDay Job
Posted Shift DescriptionRemote and onsite planned days for Epic training if needed.
Employee StatusRegular
Recruiting DepartmentMGB Digital
Job PostingMar 18, 2024
Job Summary
Full Time
Hospital
$47k-64k (estimate)
01/13/2024
06/06/2024
massgeneralbrigham.org
MEDWAY, MA
>50,000
1994
$10B - $50B
Hospital
Related Companies
About Mass General Brigham
Mass General Brigham is an integrated academic health care system, uniting great minds to solve the hardest problems in medicine for our communities and the world. Mass General Brigham connects a full continuum of care across a system of academic medical centers, community and specialty hospitals, a health insurance plan, physician networks, community health centers, home care, and long-term care services. Mass General Brigham is a nonprofit organization that is committed to patient care, research, teaching, and service to the community. In addition, Mass General Brigham is one of the nations ...
leading biomedical research organizations and a principal teaching affiliate of Harvard Medical School.
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The following is the career advancement route for Application Coordinator positions, which can be used as a reference in future career path planning. As an Application Coordinator, it can be promoted into senior positions as an Applications Support Technician II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Application Coordinator. You can explore the career advancement for an Application Coordinator below and select your interested title to get hiring information.
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