Responsible for assisting the manager in seating and having a good level of communication with the guests. The host must greet the guests at the door of the restaurant. Before seating a guest, remember to ask him/her if they are hotel guests or walk-ins. Must be able to use or operate the POS system (opening checks, closing checks) as well as Open Table. Must enter all information correctly in the reservation system. After seating guest inform th...
JOB SCOPE. Responsible for the day-to-day Guest Customer Service in a safe and efficient manner while guests are at the pools. You are the Guest’s Host while they are at the pool. JOB FUNCTIONS. Preparation Tasks. 1. Pool Area looks neat and clean. 2. Ensures towels are on benches. 3. Cleans pool side tables. 4. Places one rolled towel on each lounge chair. 5. Opens umbrellas that were previously closed overnight. 6. Cleans Pavilion, including th...
Responsible for managing the process involved with the group coordination within the Group Sales Department. Requires a strong ability to communicate and enjoys building professional and client relationships. Answers incoming phone calls. Takes detailed accurate messages assisting clients and liaising on behalf of the Sales Staff. Forward inquiries in a timely fashion to Sales Department. Answers all online inquiries. Handles overall administrati...
JOB SCOPE. Responsible for providing Food and Beverage service in the assigned outlet (from setup to breakdown) including cashier functions. JOB FUNCTIONS. Greets guests according to standards. Explains daily specials, takes orders and serves the food and beverage items. Prepares checks, collects payments and follows cashiering procedures. Completely understand and follow the department and hotel standards. Replenish all service items (silverware...
JOB SCOPE. Responsible for providing 5 star service to our guests including but not limited to: prompt service, quality beverages and products and maintaining a clean and comfortable environment. JOB FUNCTIONS. 1. Greets guests according to The Parker’s Standard Operating Procedures. 2. Prepares or serve hot and cold beverages, such as coffee, espresso drinks, blended coffees etc. 3. Clean or sanitize work areas, utensils or equipment. 4. Check t...