We've determined which skillsets are most beneficial for this role. These skills are listed first below as the Must Haves and Nice to Haves our hiring team highly prefers. Below that you'll find the standard job description for this opportunity. Must Haves:
* Associate Degree with a minimum of 6 years of prior related experience. Will consider prior work experience in place of degree. * 2 Years layer 1 Troubleshooting experience. * 2 Years networking technologies experience with SONET and/or Time Division Multiplexing (TDM).
Nice to Haves:
* Bachelor's degree in Telecommunications, Engineering, Networking, Information Technology, or related field with (2 to 4) years of prior related experience * Networking technologies experience with RF. * Experience with call center phone systems and ability to work in a fast-paced environment. * Ability to support short-term emergency evacuation to local or remote backup facilities. * Networking technologies experience such as OSPF, BGP, MPLS, HSRP, ATM, and Frame Relay. * Experience with Network Management tools such as Cisco Prime SNMPc, Orion, and NetFlow is a plus. * Experience in UNIX and Remote Access solutions is a plus. * CCNA Certification - Highly Preferred.
Job Description:
* Provide technical support for a large nationwide network which includes monitoring, analyzing, and troubleshooting network problems within Network Operations Control Center (NOCC) utilizing network management and monitoring tools.
* Monitor the alarm conditions on the network to proactively identify and minimize disruption and impact to the FAA network and perform root cause analysis to determine a plan of action for restoring customer services.
* Employ test methods to analyze channelized/unchanneled T1, T3, utilizing DACs equipment, Ethernet, IP, Frame Relay, ATM, WAN, LAN, SONET, and TDM.
* Assist Local Exchange Carriers (LEC), ILECs, and IXCs to resolve WAN problems, and assist onsite field technicians remotely to resolve local issues.
* Work in an onsite 24x7 network control environment where shift and workday flexibility is required.
* Periodically support short-term emergency evacuation to local or remote backup facilities. Please see our website for more job openings: https://altimetersolutions.com/job-board/