Pana-Pacific

Pana-Pacific’s dedicated sales and engineering experts have worked side-by-side with Commercial Vehicle (CV) manufacturers for over 50 years, to develop and implement quality products for vehicles that live up to the required standards. CV customers rely on Pana-Pacific’s expertise in the areas of mobile audio and entertainment, satellite radio, safety, navigation, camera and video systems, wireless communication, telematics, asset tracking, mobile appliances and more. Pana-Pacific has a systems-integration approach, which has positioned the company to offer world class products from global companies to the CV manufacturers as well as their dealers and other valued customers. With 17 original equipment (OE) manufacturers as customers Pana-Pacific provides services to approximately 2,500 OE dealers, over 40 OE part distribution centers and thousands of CV fleet companies. At any given time, there are over 2,000 unique OEM part numbers in stock and available for shipment from Pana-Pacific’s warehouse facility in Fresno, California.

Primary Objective of Position:

The JDE EnterpriseOne Business Analyst is responsible for providing the development of systems, processes, and technologies for our JD Edwards EnterpriseOne 9.0 system. The JDE E1 Business Analyst reviews business design specifications working closely with the Developer to design solutions that are flexible, scalable, and reusable while meeting the business needs in a timely manner. The qualified individual will partner with the developer to design, develop, and implement processes, workflows, forms, and code to drive meaningful results. This position is critical to the business by providing our users with application and technical assistance in their daily activities as they interact with the JDE ERP system.

Essential Duties and Responsibilities:

• Provide support for the current release of JDE and upgrade to JD Edwards EnterpriseOne 9.2.
• Participate in system upgrades by assisting in planning and testing those upgrades.
• Continuously gains an understanding of our operations and how systems are used in support of the operations, transferring knowledge to users and developer and IT support personnel.
• Create business process documentation and procedural guidelines for end users.
• Develop training material and execute end-user training.
• Analyze, troubleshoot, and resolve system issues reported by end users.
• Manage prioritization and scheduling of change requests within the SalesForce IT Helpdesk.
• Troubleshooting and fixing software issues.
• Testing, documenting, and following through with new and existing software applications patches & releases.
• Performing post-resolution follow-ups to ensure problems have been adequately resolved.
• Write detailed specifications and work with developers for new enhancements.
• Document process flows & manuals for new and existing software systems where needed.
• Train end-users on new processes and procedures

Qualifications / Requirements:

• Bachelor's degree preferred or equivalent.
• Minimum of 5 years’ experience in Applications of the Oracle - JD Edwards EnterpriseOne Applications Release 9.2.
• Experience with 9.2 functionality such as Orchestration, E1 Pages, Watchlist and E1 Security.
• Strong verbal and written communication skills.
• Strong organizational, coordination, facilitation, and conflict-resolution skills.
• Ability to lead others and work in a team environment.
• Strong organizational, coordination, facilitation, and conflict-resolution skills.
• Understand JDE integration methodology and ability to understand and troubleshoot issues as they arise.
• Experience and functional understanding, of the following JDE EnterpriseOne modules:

EDI

Accounts Payable

Accounts Receivable

Advanced Warehousing

Contract Billing

Fixed Assets

General Ledger

Purchasing

Sales Order

Contract Billing

Transportation

• Excellent technical problem-solving skills combined with the ability to debug operational and system issues with little direction.
• Ability to create detailed technical specifications.
• Familiarity with patching/upgrade maintenance management, release management, and issue tracking
• Ability to communicate ideas in both technical and user-friendly language.
• Experience working with all levels of team members to define business and technical requirements as well as to perform application support.
• This person will be self-motivated and require minimal supervision.

• Good communication and ability to create detailed technical.
• Experience managing profiles, permission sets, role hierarchies, and security settings.

Physical Demands:

The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully.

• The employee is regularly required to sit, walk, stand, talk, and hear. The employee is frequently required to use their hands and fingers to handle or feel and reach with hands and arms. The employee is required to sit for long periods at a time at the computer terminal. The employee is occasionally required to stoop, kneel, or crouch and occasionally required to lift and move up to 25 pounds.

Specific vision ability required by this job includes close vision.

Reasonable accommodations may be made to enable individuals to perform essential functions.